Craftsy, launched back in 2010, is an online classroom for all things creative, from quilting and knitting to baking and painting. Maybe you signed up during that big sourdough craze or got inspired by a TikTok crochet trend and now the charge is just... there. With subscriptions ranging from a promotional $2.49 to the full $99.99 annual fee, it's easy to see why you'd want to cancel if you're not using it. Cancelling can save you up to $100 a year. This guide covers how to cancel on your desktop, iOS, or Android device. Let's get it done.
How to Cancel Craftsy Subscription on Desktop
This is probably the most reliable way to cancel. I tried doing it on my phone's browser once and the page kept timing out. Just use a computer if you can.
1 Log In to Your Craftsy Account
Go to the official Craftsy website and sign in with your email and password. Simple enough.
2 Find Your Account Settings
Click on your profile icon, which is usually in the top right corner. A dropdown menu will appear. From there, select 'My Account'.
3 Navigate to Membership
Look at the menu on the left side of the page. Find and click on 'Membership & Billing'. This is where they hide the important stuff.
4 Click the Cancel Link
On this page, you should see information about your current plan and a link that says 'Cancel Membership'. Honestly, I had to look twice because it was smaller than the other text.
5 Confirm Your Cancellation
Craftsy will likely show you an offer to convince you to stay. You'll have to click past this to a final confirmation screen. Make sure you get a message saying your subscription is officially cancelled.
How to Cancel Craftsy Subscription on iOS
If you signed up through the Apple App Store, you have to cancel it there. Trying to cancel on the Craftsy website won't work, which is a common point of confusion.
1 Open Your iPhone Settings
Go to the main Settings app on your iPhone or iPad. It's the gray gear icon.
2 Tap on Your Apple ID
Your name and profile picture are right at the top of the Settings screen. Tap on it to access your Apple ID settings.
3 Go to Subscriptions
Select the 'Subscriptions' option from the list. This will show you all your active and expired app subscriptions.
4 Find and Cancel Craftsy
Scroll through the list to find Craftsy and tap on it. Then, just hit the 'Cancel Subscription' button. If you don't see it here, you probably subscribed directly on their website.
How to Cancel Craftsy Subscription on Android
For Android users who subscribed via Google Play, the process is all handled within the Play Store. Don't bother looking for a cancel button in the Craftsy app itself.
1 Open the Google Play Store
Find and launch the Play Store app on your Android phone or tablet.
2 Access Your Profile
Tap on your profile icon, which is located in the top-right corner of the screen.
3 Go to Payments & Subscriptions
From the menu that pops up, select 'Payments & subscriptions'. On the next screen, tap on 'Subscriptions'.
4 Select and Cancel Craftsy
Find Craftsy in your list of active subscriptions and tap on it. At the bottom of the screen, you'll see the 'Cancel subscription' option. Tap it and follow the prompts to confirm.
Cancel Craftsy Subscription with phone
You can try calling them at 1-888-891-7203. Their support hours are typically Monday to Friday, from 8 AM to 5 PM Central Time. Be prepared for a potential wait. One user on a forum mentioned, 'I was on hold for 20 minutes just to ask a simple question,' so maybe grab a snack before you call.
Cancel Craftsy Subscription with email
You can email Craftsy support directly at craftsy@program-support.com or use the contact form on their website. Don't expect an instant reply. It can take a day or two to hear back, so this isn't the best option if your renewal is tomorrow.
Before you cancel, know this: Craftsy generally doesn't do refunds. If you cancel, you'll keep your access until your current billing period ends, but you won't get money back for the unused time. Super annoying, I know. Also, there's no 'pause' button, so it's either on or off. The most important thing is to distinguish between classes you bought outright and those you accessed with your Premium Membership. You will lose access to the subscription library, but any classes you purchased individually are yours to keep forever.
Craftsy Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| Basic Account | Free | Gives you access to a small library of free classes and patterns. You can also buy individual classes to own forever, which is a decent option if you only want one or two things. |
| Premium Membership | $99.99/year | This is the all-access pass. You get over 1,500 classes, patterns, and live online events. Just remember, you're only renting this access. It's gone once you cancel. They often lure you in with a super cheap first year, like $2.49, so watch out for that auto-renewal at the full price. |
| Individual Classes | Varies (e.g., $20 - $50) | You can buy a single class without a membership. You own it for life. This is great if you're not a serial crafter and just want to learn one specific skill. |
Frequently Asked Questions about Craftsy
Can I unsubscribe from Craftsy anytime?
Can I get a refund from Craftsy if I forgot to cancel?
How do I know my Craftsy subscription is cancelled?
How long does it take for Craftsy to cancel?
What else should I know before I cancel my Craftsy subscription?
How do I raise a complaint to Craftsy?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
