Grove Collaborative, which launched in 2016, is an online retailer focused on eco-friendly home essentials and personal care products. It's built on a subscription model for regular deliveries. But let's be real, sometimes the boxes pile up or the VIP membership just isn't worth it anymore. With a VIP plan at $19.99 a year, you can save at least that much by canceling. This guide covers how to cancel on desktop and mobile (iOS/Android). It feels like everyone on social media is chasing that 'clean girl' aesthetic with perfectly organized, sustainable products, but it's okay if your budget or your cabinet space just can't keep up.
How to Cancel Grove Collaborative Subscription on Desktop
Canceling on a computer is probably the most reliable way to do it. I tried it, and while they make you click through a couple of screens, it's straightforward. Just be prepared for them to try and convince you to stay.
1 Log In to Your Account
Go to the Grove Collaborative website and sign in with your email and password. This is the first, and easiest, step.
2 Navigate to VIP Membership
Once you're in, click your name in the top-right corner of the page. A dropdown menu will appear. Select 'Account Info' and then click on the 'VIP Membership' tab.
3 Find the 'End My Membership' Link
This is where it gets a little tricky. You need to scroll down the page to find the cancellation link. Look for text that says 'End My Membership.' It's often smaller than the other buttons, which feels intentional.
4 Confirm Your Cancellation
Grove will ask you if you're sure you want to leave, maybe offering a deal to stay. Just click through the confirmation screens until you get a final message saying your VIP status is canceled.
How to Cancel Grove Collaborative Subscription on Mobile
You can cancel from the app, but it can be a bit flaky. A user on Reddit mentioned the cancel button just wouldn't show up for them on mobile. If you hit a wall, I'd recommend just switching over to the desktop website.
1 Open the App and Log In
Open the Grove Collaborative app on your iOS or Android device. Make sure you're logged into the correct account.
2 Go to Your Account Settings
Tap on the 'Account' icon, which you can usually find in the bottom navigation bar. This will take you to your main account screen.
3 Locate Your VIP Membership
In the account menu, look for a section labeled 'VIP Membership.' Tap on it to see your current status and manage your subscription.
4 Follow the Prompts to Cancel
Follow the on-screen instructions to end your membership. You'll have to confirm your choice. Keep tapping until you see a final confirmation screen. Don't close the app until you see it.
Cancel Grove Collaborative Subscription with Email
You can email Grove's support team at support@grove.co or use the contact form on their website's Help Center. Don't expect an immediate reply. It usually takes them 1-2 business days to get back to you.
Cancel Grove Collaborative Subscription with Live Chat
Grove has a live chat feature available through its Help Center during business hours. Click the chat bubble to start a conversation. Be ready for a potential wait, as you'll likely be in a queue.
Before you cancel, here are a few things to keep in mind. Grove won't delete your account data, so your order history will still be there. The $19.99 VIP membership fee is non-refundable, which is a pain if you were just charged. You can't technically 'pause' the membership, but you can delay or skip your product shipments as much as you want, which is a good alternative if you just need a break.
Grove Collaborative Plans and Pricing 2025
| Feature | VIP Membership | Standard Customer |
|---|---|---|
| Cost | $19.99 per year | Free |
| Shipping | Free on orders over $29 | Varies, typically $4.99 per order |
| Details | Includes 4 free full-sized gifts per year, early access to new products, and exclusive sales. Best for frequent shoppers. | Pay-as-you-go. Good for placing occasional orders without an annual commitment. |
Frequently Asked Questions about Grove Collaborative
Can I unsubscribe from Grove Collaborative anytime?
Can I get a refund from Grove Collaborative if I forgot to cancel?
How do I know my Grove Collaborative subscription is cancelled?
How long does it take for Grove Collaborative to cancel?
What else should I know before I cancel my Grove Collaborative subscription?
How do I raise a complaint to Grove Collaborative?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
