Bed Bath & Beyond, a home goods giant since 1971, has seen some major changes. It's now an online-only store, and its old membership has evolved. Maybe you signed up for the perks and now the renewal email just hit your inbox. It happens. A lot of people cancel to avoid that surprise $19.95 charge for a service they forgot they had. This guide covers canceling on desktop, iOS, and Android, potentially saving you up to $20 a year. Honestly, it feels like the end of an era, moving from hoarding those iconic big blue paper coupons to managing a digital subscription you can't even find.
How to Cancel Bed Bath & Beyond Subscription on Desktop
Canceling on a computer is probably the most reliable way. I tried it on my laptop, and while it took a few clicks, it worked. Just make sure you're logged in first before you start digging around.
1 Log In to Your Account
Go to the Bed Bath & Beyond website and sign in to your account. The login link is usually at the top right of the page.
2 Find Your Account Page
Once you're logged in, find and click on 'My Account'. This is where all your personal information and settings are located.
3 Navigate to Memberships
Look for a section called 'Welcome Rewards' or 'My Memberships'. Honestly, this can sometimes feel like a scavenger hunt, as it might be nested under other account settings.
4 Manage Your Subscription
You should see your 'Welcome Rewards by Club O' status. Click on the 'Manage Membership' or 'Subscription Settings' link to proceed.
5 Confirm the Cancellation
Follow the on-screen instructions to cancel the auto-renewal. They'll probably ask for a reason you're leaving. Just pick one and confirm. You should receive a confirmation email shortly after.
How to Cancel Bed Bath & Beyond Subscription on Mobile (iOS & Android)
Using the app should be simple enough, but apps can be weird sometimes. One person I know said the cancel button didn't even work on their Android phone. If you run into trouble, just give up and switch to a desktop browser.
1 Open the App and Log In
Launch the Bed Bath & Beyond app on your phone and sign in to your account.
2 Go to the Account Tab
Tap on the 'Account' icon, which is typically located in the bottom navigation bar of the app.
3 Locate Your Membership
In your account menu, find and tap on the 'Welcome Rewards' section to view your membership details.
4 Turn Off Auto-Renewal
Tap to manage your membership and look for an option to turn off auto-renewal or cancel. The wording can be a little confusing, but you're looking for whatever stops future payments.
5 Check for Confirmation
Make sure you get to a final screen that confirms your subscription is canceled. As of early 2024, some users reported the app was a bit buggy, so double-check for that confirmation email.
Cancel Bed Bath & Beyond Subscription with phone
If clicking buttons isn't working, just call them. Contact customer service at 1-800-462-3966. They are generally available 7 days a week, from 8 AM to 10 PM ET. Be ready with your account information. Sometimes talking to a person is just faster, even if you have to wait on hold for a bit.
Cancel Bed Bath & Beyond Subscription with live chat
You can usually find a Live Chat option on their 'Contact Us' page. It's a good middle ground if you hate phone calls. Response times can vary. I once waited 10 minutes for an agent, so maybe grab a coffee while you wait.
Before you hit cancel, know this. Your account itself won't be deleted, just the paid membership benefits. Bed Bath & Beyond typically does not offer prorated refunds if you cancel in the middle of your yearly term. So, if you paid for a year, you won't get money back for the unused months. Also, there's no option to just pause the membership. You either have it or you don't.
Bed Bath & Beyond Plans and Pricing 2025
| Plan | Price (per year) | Details |
|---|---|---|
| Welcome Rewards (Free) | $0 | Earn 1 point per dollar spent. Get free returns. |
| Welcome Rewards by Club O | $19.95 | Get 5% rewards on every purchase, free standard shipping on everything, free returns, and a price match guarantee. It's the new version of the old Beyond+ program. |
Frequently Asked Questions about Bed Bath & Beyond
Can I unsubscribe from Bed Bath & Beyond anytime?
Can I get a refund from Bed Bath & Beyond if I forgot to cancel?
How do I know my Bed Bath & Beyond subscription is cancelled?
How long does it take for Bed Bath & Beyond to cancel?
What else should I know before I cancel my Bed Bath & Beyond subscription?
How do I raise a complaint to Bed Bath & Beyond?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
