Etsy, founded back in 2005, is the go-to online marketplace for handmade goods, vintage items, and all sorts of creative crafts. Maybe you signed up for Etsy Plus to get a few perks for your shop, but now the $10 monthly fee feels like an unnecessary expense. With everyone on social media selling their own custom 'The Tortured Poets Department' friendship bracelets, it's easy to get swept up and subscribe, but it's just as easy to decide it's not worth it. This guide covers canceling on your desktop, which is pretty much the only way to do it. Canceling your Etsy Plus subscription, which costs $10.00 a month, can save you up to $120 a year. Let's get that money back in your pocket.
How to Cancel Etsy Subscription on Desktop
Canceling Etsy Plus has to be done on a desktop browser. For some reason, you can't manage the subscription properly through the mobile app. I tried looking for it on my phone, and the option just wasn't there. So, grab your laptop and let's get it done.
1 Log In to Your Etsy Account
First, open your web browser and go to Etsy.com. Log in to your account if you aren't already signed in.
2 Go to Shop Manager
Once you're logged in, look for the Shop Manager icon. It usually looks like a storefront and is in the top-right corner of the page.
3 Find the Finances Section
On the left-hand menu of your Shop Manager, find and click on Finances. This is where they keep all the billing stuff.
4 Click on Payment Settings
Under the Finances menu, select Payment Settings. A new page will load with a few tabs.
5 Select the Etsy Plus Tab
Look for and click on the Etsy Plus tab. If you don't see this tab, you might not be subscribed, or you might be in the wrong account. It happens.
6 Find and Click Cancel Subscription
This is the annoying part. You'll need to scroll all the way to the bottom of the page. Look for a small link that says Cancel your subscription. They don't make it obvious. Click it.
7 Follow the Prompts to Confirm
Etsy will ask you for a reason why you're leaving. You can select an option or skip it. Confirm your cancellation on the final screen to make it official.
Cancel Etsy Subscription with Email
Etsy pushes you towards its online Help Center. You can submit a support ticket there. Response times can vary, from a day to sometimes a week, depending on how busy they are. It's not exactly fast.
Cancel Etsy Subscription with Live Chat
Etsy sometimes offers live chat support, but finding it is tricky. It usually appears as a pop-up on certain Help Center pages if agents are available. Honestly, it feels random. One user on Reddit said, 'The chat button only shows up during a full moon.' It's not quite that bad, but it can feel like it.
Cancel Etsy Subscription with Phone
Etsy does have phone numbers, but they are often reserved for specific, urgent issues like account security or case appeals, not for simple subscription cancellations. Calling for this might just lead you back to the website. The main support number is (844) 935-3879, but expect a long wait and to be told to use the Help Center.
Before you cancel, know this. Etsy won't delete your shop or your account, just the Etsy Plus subscription perks. You won't get a refund for the current month, even if you cancel a day after it renews. Your Plus benefits will continue until the end of your current billing cycle. There isn't really a 'pause' option for the subscription itself, though you can put your shop on Vacation Mode, which is a separate feature.
Etsy Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Etsy Standard | $0 | This is the default for all sellers. You get the basic tools to list items and run your shop. You still have to pay standard listing, transaction, and processing fees. |
| Etsy Plus | $10 | Includes everything in the Standard plan, plus a monthly budget for listing credits and Etsy Ads, restock requests for shoppers, and more advanced shop customization options. |
Frequently Asked Questions about Etsy
Can I unsubscribe from Etsy anytime?
Can I get a refund from Etsy if I forgot to cancel?
How do I know my Etsy subscription is cancelled?
How long does it take for Etsy to cancel?
What else should I know before I cancel my Etsy subscription?
How do I raise a complaint to Etsy?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
