So, you got into crystals. Maybe it was a TikTok trend, or maybe you just wanted to see what all the 'good vibes' fuss was about with Enchanted Crystal. Founded in 2016, this subscription box sends you pretty rocks every month. But now, the rocks are piling up, and so are the charges. With plans from $16 to $45, it adds up. Canceling your subscription can save you up to $540 a year, which is a lot of money to get back in your pocket. This guide will walk you through canceling on their website, because let's be honest, finding that cancel button can sometimes feel like a quest in itself.
How to Cancel Enchanted Crystal Subscription on Desktop/Web
Canceling has to be done through their website. It's not complicated, but they do make you click a few times. I tried it on my phone's browser and it worked, but it was a bit clunky. Desktop is easier. Make sure you do this before your renewal date, which is usually the 1st of the month.
1 Log Into Your Account
First, head over to the Enchanted Crystal website and sign in. If you forgot your password, now's the time to reset it.
2 Find Your Subscriptions
Once you're in, look for the 'My Account' section. From there, you should see an option that says Manage Subscriptions. Click it.
3 Select the Subscription to Cancel
You'll see a list of your active subscriptions. Click on the one you want to end.
4 Locate the Cancel Link
This is the annoying part. You might have to scroll down to the bottom of the page to find the Cancel Subscription link. It's often in small text. Don't give up, it's there.
5 Confirm Your Cancellation
They'll probably ask you why you're leaving with a little survey. You can fill it out or just skip it. Follow the final prompts to confirm. You absolutely need to get to the final confirmation screen for it to count.
6 Check for an Email
You should get an email confirming the cancellation almost immediately. If you don't see it, check your spam folder. No email? Go back to your account and double-check the subscription status says 'Cancelled'.
Cancel Enchanted Crystal Subscription with Email
If the website is giving you trouble, you can email their support team. Use the contact form on their website or email them directly at support@enchantedcrystal.com. Be clear that you want to cancel your subscription and include your account details. Expect to wait 1-2 business days for a response, so don't leave this to the last minute before your renewal.
Before you hit cancel, know this: Enchanted Crystal will not give you a refund for a box that's already been charged or shipped. Their policy is pretty strict. If you're just feeling a bit broke this month, you can also choose to skip a shipment instead of canceling outright. Your account details will remain, so you can always come back and buy something later without signing up again.
Enchanted Crystal Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Crystal of the Month | $16 | You get one hand-selected crystal or mineral specimen each month, plus a bonus mini crystal. Good for starting a collection. |
| Crystal Variety Box | $45 | Includes 4 to 6 different crystals and minerals. This is the bigger box for more serious collectors. |
Frequently Asked Questions about Enchanted Crystal
Can I unsubscribe from Enchanted Crystal anytime?
Can I get a refund from Enchanted Crystal if I forgot to cancel?
How do I know my Enchanted Crystal subscription is cancelled?
How long does it take for Enchanted Crystal to cancel?
What else should I know before I cancel my Enchanted Crystal subscription?
How do I raise a complaint to Enchanted Crystal?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
