Thinking about canceling your Amazon Prime subscription? You're not alone. Amazon, founded way back in 1994, has become a massive part of online life, but its Prime service isn't for everyone. Maybe you signed up to watch the 'Fallout' series and now you're done, or perhaps the annual fee just isn't worth it anymore. With plans ranging from $14.99 a month to $139 a year, you could save up to $139 annually by canceling. This guide will walk you through canceling on desktop, iOS, and Android, so you can stop the charges without the headache.
How to Cancel Amazon Subscription on Desktop
Canceling on a computer is probably the most straightforward way. You get a full view of everything, and the buttons are usually where you expect them to be. Here’s how to get it done.
1 Log In to Your Amazon Account
Go to Amazon.com in your browser and log in to your account. It's the first, most obvious step.
2 Navigate to Prime Membership
Hover over 'Account & Lists' in the top right corner. A dropdown menu will appear. Click on 'Prime Membership'.
3 Find the 'End Membership' Link
On the Prime Membership page, look for the 'Manage Membership' section. Click the link that says 'End Membership'. They don't make this button huge, so you might have to look for it.
4 Confirm You Want to Cancel
This is where it gets a little annoying. Amazon will show you all the benefits you're about to lose. You have to scroll down and click 'I Do Not Want My Benefits'. They really try to convince you to stay.
5 Finalize the Cancellation
You'll likely see another confirmation screen. You need to click 'End my membership' or 'Cancel and lose my benefits' one last time. I had to click through three pages before it was finally over. Just keep clicking until you see a final confirmation message.
How to Cancel Amazon Subscription on Mobile (iOS & Android)
You can also cancel directly from the Amazon app. The steps are nearly identical for both iOS and Android, but the interface can sometimes be a little slow to respond. Patience is key here.
1 Open the Amazon App
Open the Amazon Shopping app on your iPhone, iPad, or Android device.
2 Go to 'Your Account'
Tap the profile icon (it looks like a little person) at the bottom of the screen. Then, tap on 'Your Account'.
3 Find 'Manage Prime Membership'
Scroll down to the 'Account Settings' section and tap on 'Manage Prime Membership'. It can be a bit buried in the options.
4 Select 'End Membership'
Under the 'Manage' section, tap on 'Manage Membership' (yes, again). Then select 'End Membership' from the options.
5 Follow Prompts to Confirm
Just like on desktop, you'll have to scroll past the benefits and confirm your choice. Keep tapping through the prompts until you see a final cancellation confirmation. Weirdly, this sometimes feels buggier on mobile. If it gives you trouble, just use a computer.
Cancel Amazon Subscription with phone
You can call Amazon support at 1-888-280-4331. They are available 24/7. When you call, you'll likely go through an automated system first. Just say 'speak to a representative' to get to a human. Be prepared with your account information.
Cancel Amazon Subscription with live chat
Amazon pushes you towards its live chat. To find it, go to the Amazon homepage, scroll all the way down, and click 'Help'. From there, select 'Something else', then 'I need more help'. This should open a chat window with a support agent. It can take a few minutes to connect, especially during busy times.
Before you hit cancel, here are a few things to know. Amazon is actually pretty decent with refunds on annual plans. If you haven't used your benefits, you can often get a full refund. If you've used some, they might give you a partial one. For monthly plans, you typically just finish out the month you paid for. Your main Amazon account and order history will not be deleted, you just lose the Prime perks.
Amazon Plans and Pricing 2025
| Plan Name | Price (USD) | Details |
|---|---|---|
| Prime Monthly | $14.99/month | Includes all core Prime benefits. Good for short-term use, but more expensive over a year. Features include free 2-day shipping, Prime Video, Amazon Music, and Prime Reading. |
| Prime Annual | $139/year | The best value if you use Amazon a lot. Works out to about $11.58 per month. Includes all the same benefits as the monthly plan. |
| Prime Student | $7.49/month or $69/year | A 50% discount for verified students. Comes with a 6-month free trial and includes student-specific perks from time to time. |
| Prime Access | $6.99/month | A discounted membership for those with qualifying government assistance, like EBT or Medicaid. Includes all standard Prime benefits. |
Frequently Asked Questions about Amazon
Can I unsubscribe from Amazon anytime?
Can I get a refund from Amazon if I forgot to cancel?
How do I know my Amazon subscription is cancelled?
How long does it take for Amazon to cancel?
What else should I know before I cancel my Amazon subscription?
How do I raise a complaint to Amazon?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
