Instacart+ Cancellation Help

No. Instacart’s terms say that when you cancel, your Instacart+ membership stops renewing but you usually keep benefits until the end of the current paid term. For monthly plans, that means the remainder of the current month; for annual plans, the remainder of the current annual period unless you qualify for a specific refund exception. Always confirm the end date shown on your “Your Instacart+ membership” page after canceling.

After you complete the cancellation prompts, Instacart shows a confirmation message on the Instacart+ membership page and updates the status to reflect when your membership will end instead of a future renewal. Instacart also sends a confirmation email to the address on your account; if you don’t see it, check your spam folder. Saving a screenshot or email copy gives you proof if you later need to dispute a renewal charge.

It depends on your plan type and timing. For annual Instacart+ plans, Instacart’s terms allow a refund if you cancel within the first 5 calendar days of a paid annual term and haven’t used Instacart+ benefits. Monthly membership fees are not refundable, though you’ll still keep benefits for the rest of that month. For promotional or first‑year offers, check the specific offer terms, which often mirror the same 5‑day rule.

Peacock Premium and New York Times Cooking are described as benefits for eligible, active Instacart+ members. Peacock’s terms say access continues as long as you remain an eligible Instacart+ member while the offer is available, and New York Times Cooking benefit terms tie eligibility to paid Instacart+ membership. When your Instacart+ membership ends, you should expect complimentary access to those add‑ons to end as well, though you manage any standalone Peacock or NYT accounts separately.

No. Canceling Instacart+ only changes your membership and billing. Instacart’s account deletion article explains that your Instacart account is free to keep and that you should cancel Instacart+ before requesting deletion. To permanently remove your account, you must follow the separate deletion process, which involves submitting a request and confirming it by email. Data access and deletion rights are handled through Instacart’s Privacy Portal, not through Instacart+ cancellation.

If you receive Instacart+ benefits through a Business Shared Instacart+ seat or a family account, your access depends on the underlying Instacart+ membership. Shared Instacart+ terms say shared business benefits immediately end if the owner account’s membership expires or is terminated, and family account terms state that shared Instacart+ and loyalty benefits terminate if the shared membership or loyalty account ends. Canceling the owner membership therefore ends those shared perks.

Start by confirming that you’re logged into the correct customer account and that you can open “Your Instacart+ membership” from the main menu or Settings. If the page shows benefits coming from a family or business share, the owner or admin controls the membership itself. Instacart’s terms also mention third‑party purchases, where a partner may handle billing and refunds. If the interface still doesn’t match Help Center instructions, contact Instacart through the Help Center while signed in so they can review your situation.

Yes, you should cancel Instacart+ before deleting your account. Instacart’s account deletion guidance specifically asks customers to cancel any Instacart+ membership first, then request account deletion. Deleting the account is a separate, permanent process that relies on an email confirmation step and may also interact with regional privacy rules, so treating membership cancellation and account deletion as two distinct actions is safest.