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Harvest Cancellation Help

Harvest is a time tracking, reporting, invoicing, payments, expense tracking, and team planning software platform for freelancers and businesses, with Free, Teams, Enterprise, Forecast, desktop/mobile apps, integrations, reporting, custom exports, billing, privacy, and security controls.

Cancel Harvest
  • Official Harvest and billing-owner sources
  • 1 provider-specific cancellation path
  • Refund and post-cancellation effects separated from renewal

Should you contact Harvest first?

Use this Harvest check to choose between an official account action and help preparing a clearer follow-up.

  1. Confirm the billing owner before canceling

    • To cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps.
    • Use the billing owner shown on your Harvest receipt or account before following a cancellation path. Keep the final status, confirmation email, and effective date for any later billing dispute.
    • Harvest’s current Terms of Service make clear that cancelling or choosing not to renew your subscription generally does not entitle you to a refund of prepaid fees, though support may handle edge cases individually.

  2. Keep enough proof for a focused follow-up

    • Save the confirmation, effective date, and billing receipt.
    • Capture the plan, renewal date, and company shown on the receipt.
    • Challenge only a specific unresolved charge or cancellation result.

Harvest support channels

Know which channel fits before you spend time repeating the same story.

  • Harvest web app

    Cancel your Harvest subscription or close your account from the Settings > Billing area in a web browser while signed in as the Account Owner.

How Pine helps with Harvest

A practical workflow for moving from a messy support problem to a clear request.

  1. Step 01

    Sign in to Harvest in a web browser as the Account Owner

    Go to the Harvest sign‑in page in a web browser, log in, and make sure you are using the Account Owner’s login for the account you want to cancel.

  2. Step 02

    Open Settings

    In the upper‑right corner of the Harvest web app, click Settings to open the account‑level settings area. Use the Harvest account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Step 03

    Go to Billing

    In the Settings sidebar, click Billing to view your current plan and billing options. Use the Harvest account named on your receipt, and continue only after the next status in this cancellation path is visible.

  4. Step 04

    Open the Close account page

    On the Billing page, click the Close account link in the sidebar to open the cancellation and closure options. Use the Harvest account named on your receipt, and continue only after the next status in this cancellation path is visible.

  5. Step 05

    Choose how you want to cancel

    On the Close account page, select Cancel my subscription to stop renewal at the end of your current term, or select Close my account immediately to shut down the account right away.

Harvest FAQs

Short answers for the questions people usually ask before starting.

You cancel your Harvest subscription in a web browser from Settings > Billing. Sign in as the Account Owner, click Settings in the upper right, then Billing, and choose the Close account link. On that page, select “Cancel my subscription” to stop renewal at the end of your current term, then follow the prompts to confirm. Harvest will email the Account Owner with confirmation and an export link.
No, you cannot cancel Harvest from its mobile or desktop apps. Harvest’s help center specifies that closing your account or cancelling your subscription must be done in a web browser. You can open a browser on your phone and sign in to Harvest, but you still need to use Settings > Billing > Close account there rather than any in‑app menu.
When you cancel Harvest, the Account Owner receives an email with a link to download time and invoice data, available for one week after closure. With version 2 billing, a cancelled account’s data is maintained for six months, during which it can be reactivated. If you close the account immediately instead, Harvest says all data is permanently deleted after 10 days, so export everything you need first.
Yes, you can switch from a paid Harvest plan to the free plan instead of cancelling entirely. An Administrator goes to Settings > Billing, clicks Change plan, and chooses Switch to free. Under current version 2 billing, the change occurs on your renewal date. Your account stays open on a limited free plan instead of being closed and deleted.
In most cases you will not receive a refund when you cancel or choose not to renew a Harvest subscription. Harvest’s current Terms say that non‑renewal does not entitle you to a refund or credit for fees you already paid, and you must pay any outstanding amounts through the end of the term. Any exceptions or billing errors must be taken up directly with Harvest support.
Only the Account Owner can close a Harvest account or cancel its subscription. Harvest’s documentation explains that while Administrators can access Settings and Billing, only the Account Owner has permission to stop the subscription at the account level. If the current Account Owner is unavailable, an Administrator must contact Harvest support to request an ownership change before cancellation.
To stop auto‑renewal but keep access until your paid term ends, schedule cancellation instead of closing the account immediately. In a web browser, the Account Owner opens Settings > Billing > Close account and selects “Cancel my subscription.” Harvest confirms the change and lets you keep using the account until the end of the current term, when it is closed automatically.
If you scheduled cancellation under current version 2 billing, any Administrator can restart the account within six months by going to Settings > Billing and clicking Renew subscription, which begins a new paid plan. For an account closed immediately, Harvest instructs customers to contact support within 10 days; after that window the account and its data cannot be recovered.
Cancelling Harvest affects the Forecast integration but does not delete Forecast itself. Under current version 2 billing, a connected Forecast account stays active and remains linked for six months after cancellation, after which the connection is removed. If you close Harvest immediately, Forecast remains active but is disconnected right away, so plan any integration exports or handoff before confirming closure.
If you have trouble cancelling, use the Harvest Help Center and contact support. From support.getharvest.com you can search billing articles such as the cancellation guides, then use the Contact us options to reach the support team. Harvest also offers an in‑app chatbot for general questions, but it cannot cancel accounts or issue refunds, so complex issues should go to human support.

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Sources

  1. Harvest home page — service homegetharvest.comTo cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps. Verified August 17, 2026
  2. Harvest pricing and billing overview — pricing and billinggetharvest.comTo cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps. Verified August 17, 2026
  3. Harvest Help Center — help centersupport.getharvest.comTo cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps. Verified August 17, 2026
  4. Version 2 billing – Cancelling your subscription or closing your account — cancellation and closuresupport.getharvest.comTo cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps. Verified August 17, 2026
  5. Harvest Terms of Service — legal termsgetharvest.comTo cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps. Verified August 17, 2026
  6. Is there a free version of Harvest? — free plan and downgradessupport.getharvest.comTo cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps. Verified August 17, 2026
  7. What is an Account Owner? How do I change the Account Owner in my Harvest account? — account ownership and permissionssupport.getharvest.comTo cancel Harvest, the Account Owner must sign in on the Harvest website and use Settings > Billing > Close account to cancel the subscription, and Harvest bills customers directly rather than through Apple or Google Play. After opening the Close account page, you can either schedule cancellation at the end of your current term or close the account immediately, with different effects on access and data retention. Cancellation and non‑renewal normally do not generate automatic refunds of prepaid subscription fees under Harvest’s Terms of Service. Harvest subscriptions are billed directly by Harvest through its own checkout and invoicing (credit card or invoiced payment); there is no evidence that Harvest subscriptions are sold or managed as Apple App Store or Google Play billing plans, and Harvest’s own help articles state that cancellation must be done in a web browser, not via mobile or desktop apps. Verified August 17, 2026