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BeenVerified Cancellation Help

BeenVerified is a public-record and people-search subscription service for personal lookups, reverse phone, email, address and background information searches, with support for subscription cancellation, refunds, billing descriptors, report questions, privacy and opt-out requests, and FCRA use-limit guidance.

Cancel BeenVerified
  • Official BeenVerified and billing-owner sources
  • 3 provider-specific cancellation paths
  • Refund and post-cancellation effects separated from renewal

Should you contact BeenVerified first?

Use this BeenVerified check to choose between an official account action and help preparing a clearer follow-up.

  1. Confirm the billing owner before canceling

    • Cancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges.
    • Use the billing owner shown on your BeenVerified receipt or account before following a cancellation path. Keep the final status, confirmation email, and effective date for any later billing dispute.
    • Refunds for BeenVerified-related charges depend entirely on who billed you: Apple, Google Play, or BeenVerified itself. Canceling your subscription mainly stops future renewals and does not automatically entitle you to a refund for previous payments.

  2. Keep enough proof for a focused follow-up

    • Save the confirmation, effective date, and billing receipt.
    • Capture the plan, renewal date, and company shown on the receipt.
    • Challenge only a specific unresolved charge or cancellation result.

BeenVerified support channels

Know which channel fits before you spend time repeating the same story.

  • Cancel via BeenVerified support email

    Use this route if your BeenVerified charges do not appear in Apple or Google Play subscriptions, or if you originally signed up on BeenVerified.com and are billed directly by the provider.

  • Cancel BeenVerified subscription on iPhone

    Use this route if your BeenVerified subscription was purchased through the iOS App Store and BeenVerified appears in your Apple Subscriptions list.

  • Cancel BeenVerified subscription in Google Play

    Use this route if your BeenVerified membership is billed through Google Play and appears under Subscriptions in the Google Play Store app on Android.

How Pine helps with BeenVerified

A practical workflow for moving from a messy support problem to a clear request.

  1. Step 01

    Open your email app

    On your phone or computer, open the email app or webmail service you use and sign in to an email account you can access.

  2. Step 02

    Start a new message to BeenVerified

    Create a new email and enter support@beenverified.com in the To field so the request goes directly to BeenVerified support. Use the BeenVerified account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Step 03

    Add your account and billing details

    In the message body, include the BeenVerified account email, your member ID if available, and recent charge details so support can locate your subscription.

  4. Step 04

    Request cancellation of future renewals

    Clearly state that you want BeenVerified to cancel your membership and stop all future automatic renewals, and ask for written confirmation of the cancellation.

  5. Step 05

    Send the email and keep the reply

    Send the message and watch for BeenVerified’s confirmation email, then save it as proof that your subscription will not renew again.

BeenVerified FAQs

Short answers for the questions people usually ask before starting.

To cancel BeenVerified online when it’s billed directly by the provider, send an email to support@beenverified.com that includes your account email, member ID if available, and recent billing details, and clearly request cancellation of future renewals. If your charges are billed by Apple or Google Play instead, you must cancel through your Apple or Google subscriptions page rather than by email alone.
BeenVerified’s developer tells App Store reviewers that memberships can be canceled online, by email, or by live chat, and that future renewals stop once you cancel. In practice, some users report confusion, especially when they also have Apple- or Google‑billed subscriptions. Using the correct billing owner’s tools, following the documented steps, and keeping written confirmation usually makes cancellation straightforward.
To cancel a BeenVerified subscription billed through Apple, open Settings on your iPhone, tap your name, tap Subscriptions, then select BeenVerified. Tap Cancel Subscription and confirm; if there is no Cancel button and you see an expiration date in red, Apple considers the subscription already canceled. This only affects Apple‑billed subscriptions and not any separate website memberships you may have.
To cancel a Google Play‑billed BeenVerified membership, open the Google Play Store app on your Android device and go to Subscriptions. Tap the BeenVerified subscription, tap Cancel subscription, and follow the prompts. Google Play notes that uninstalling the app alone does not cancel billing, and you’ll usually keep access until the current paid period shown in Subscriptions ends.
A BeenVerified free trial is managed like a normal subscription: you must cancel it with the billing owner before the trial converts. On iOS, cancel under Settings > your name > Subscriptions > BeenVerified at least 24 hours before the trial ends. On Android, cancel from Subscriptions in Google Play. If you started a trial directly on BeenVerified’s site, email support and ask them to end the trial and stop renewal.
Taking yourself off BeenVerified means reducing or removing your personal data from its search results, which is separate from canceling a paid subscription. BeenVerified links to its Privacy Policy and related guidance from its website; to pursue removal, follow the data‑removal or opt‑out instructions there. Canceling billing via Apple, Google Play, or support@beenverified.com will not by itself erase existing public‑records information.
For app‑store subscriptions, Apple and Google Play generally allow you to keep using BeenVerified until the paid or trial period shown in your Subscriptions list ends, then stop renewal and access. For direct BeenVerified memberships, the developer states that cancellation stops future billing from the next cycle; details on how long access continues and how your data is stored are governed by BeenVerified’s own terms and privacy policy.
If a BeenVerified subscription won’t cancel, first confirm you’re signed into the correct Apple ID or Google Account, then repeat the documented cancellation steps in Settings > Subscriptions or Google Play > Subscriptions. If there is no Cancel button in Apple, the subscription may already be set to expire. When charges don’t appear in any subscriptions list, contact BeenVerified support with receipts and member details for investigation.
Yes. Developer responses on the BeenVerified iOS listing explain that background‑report subscriptions are set to auto‑renew until you elect to cancel, at which point you should not be billed for the next billing cycle. This is consistent with Apple’s and Google Play’s general subscription rules, which charge you at the start of each period until you unsubscribe through their subscription management tools or the provider’s own system.
Canceling BeenVerified stops future subscription renewals but normally does not delete your BeenVerified account or remove public‑records information already collected from outside sources. Data handling, retention, and correction are governed by BeenVerified’s Privacy Policy and related site documentation, linked from its app listing. If you want your data removed or corrected, follow the provider’s privacy and opt‑out procedures separately from canceling billing.

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Sources

  1. BeenVerified iOS app listing — App listing, feature description, privacy links, and support contact for BeenVerified’s iOS app.apps.apple.comCancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges. Verified August 16, 2026
  2. BeenVerified iOS app reviews and developer replies — Developer responses describing auto renewal behavior and available cancellation channels (online, email, live chat).apps.apple.comCancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges. Verified August 16, 2026
  3. Google Play Help – Cancel subscriptions on Android — Official instructions and behavior for canceling, pausing, and changing Google Play subscriptions, including post cancellation access.support.google.comCancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges. Verified August 16, 2026
  4. Google Play Help – Subscribe to services and content — General rules for starting and canceling app subscriptions and payment plans on Google Play.support.google.comCancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges. Verified August 16, 2026
  5. Google Play Help – Refund policies for apps and subscriptions — Refund eligibility and process for Google Play purchases, including subscriptions and in app purchases.support.google.comCancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges. Verified August 16, 2026
  6. Apple Support – If you want to cancel a subscription from Apple — Step by step guidance for canceling Apple billed subscriptions on iPhone and other devices, plus notes on trials and special cases.support.apple.comCancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges. Verified August 16, 2026
  7. Apple Support – Contact Apple Support — Entry point to request refunds or additional support for App Store billing issues when cancelling subscriptions is not enough.support.apple.comCancel BeenVerified by contacting BeenVerified support if your membership is billed directly, or by canceling the BeenVerified subscription in your Apple or Google Play account if an app store handles billing. Direct BeenVerified charges can be canceled by emailing support with your member details and asking them to stop future renewals. Apple‑billed subscriptions are canceled in iPhone Settings under your Apple ID Subscriptions, while Google Play‑billed subscriptions are canceled from the Subscriptions section of the Play Store app. Uninstalling the app does not cancel billing, and refunds are handled separately by the billing owner. BeenVerified memberships can be billed in three main ways. If you started service on BeenVerified’s own site or your bank statement shows a descriptor only for BeenVerified and not Apple or Google, BeenVerified is the billing owner and you must cancel by contacting its support or using its account tools. If you began your membership as an in‑app purchase on an iPhone or iPad and see BeenVerified listed under Settings > your name > Subscriptions, Apple manages billing; you must cancel within your Apple subscription settings and ask Apple if you need a refund. If your charges show as Google Play purchases and the subscription appears under Subscriptions in the Google Play Store app, Google is the billing owner; you stop renewal in Google Play and follow Google’s refund policies. In all cases, canceling normally stops future automatic renewals at the next renewal date but does not automatically grant a refund for past charges. Verified August 16, 2026