Balance of Nature logo

Balance of Nature Cancellation Help

Balance of Nature sells dietary supplement products, snacks, automatic replenishment orders, Preferred Customer support, Plus membership benefits, rewards, and customer support through its direct website and account portal.

  • Official Balance of Nature and billing-owner sources
  • 2 provider-specific cancellation paths
  • Refund and post-cancellation effects separated from renewal

Should you contact Balance of Nature first?

Use this Balance of Nature check to choose between an official account action and help preparing a clearer follow-up.

  1. Confirm the billing owner before canceling

    • If you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com
    • Use the billing owner shown on your Balance of Nature receipt or account before following a cancellation path. Keep the final status, confirmation email, and effective date for any later billing dispute.
    • Balance of Nature markets a 30‑day money‑back guarantee on its supplements and extended returns for Plus Members, but detailed eligibility and procedures are defined in its evolving Return Policy and marketing copy, not in a stand‑alone refund FAQ on the main domain.balanceofnature.com
  2. Keep enough proof for a focused follow-up

    • Save the confirmation, effective date, and billing receipt.
    • Capture the plan, renewal date, and company shown on the receipt.
    • Challenge only a specific unresolved charge or cancellation result.

Balance of Nature support channels

Know which channel fits before you spend time repeating the same story.

  • Website account Dashboard

    Use the Balance of Nature subscription Dashboard to stop automatic shipments and turn off renewal for direct subscriptions and, separately, Plus membership.balanceofnature.com

  • Phone support

    Call the Balance of Nature customer support or health coach number listed on balanceofnature.com to ask an agent to cancel your automatic replenishment program.balanceofnature.com

How Pine helps with Balance of Nature

A practical workflow for moving from a messy support problem to a clear request.

  1. Step 01

    Open the Balance of Nature subscription login page

    In a web browser, go to balanceofnature.com/tools/recurring/login to access the dedicated page for managing your Balance of Nature subscriptions.balanceofnature.com Use the Balance of Nature account named on your receipt, and continue only after the next status in this cancellation path is visible.

  2. Step 02

    Sign in to your Balance of Nature account

    Enter the email address associated with your orders and your password, or request a secure login link if you are having trouble signing in, then complete the login process.balanceofnature.com

  3. Step 03

    Go to your account Dashboard or subscriptions area

    Once signed in, open your Dashboard or My Account area where active subscriptions and orders are listed for management.balanceofnature.com Use the Balance of Nature account named on your receipt, and continue only after the next status in this cancellation path is visible.

  4. Step 04

    Select the subscription you want to cancel

    From the list of active Balance of Nature subscriptions, choose the specific product auto‑shipment you want to stop so you can change or cancel it.

  5. Step 05

    Use the on‑screen option to cancel future shipments

    Within the selected subscription, use the available control to cancel or turn off automatic replenishment, then confirm when the Dashboard shows that renewal is stopped for that item.balanceofnature.com

Balance of Nature FAQs

Short answers for the questions people usually ask before starting.

You cancel a direct Balance of Nature subscription either through your online Dashboard or by calling customer support. Log in to the subscription management page on balanceofnature.com to view your active subscriptions and use the options there to cancel future shipments, or call the customer service/health coach number listed on the site and ask the agent to cancel your automatic replenishment program.balanceofnature.com
To cancel Balance of Nature automatic shipments online, sign in to your account and open the subscriptions section of your Dashboard. From there, locate the active Subscribe & Save order you want to stop and use the available control to cancel or turn off renewal; product listings and marketing confirm you can reschedule, hold, or cancel subscriptions at any time through this portal.balanceofnature.com
You cancel Plus Membership through the same online account you use for your supplement orders. After signing in, go to your account or membership area and turn off renewal for Plus; Balance of Nature’s Plus FAQ and news release state that membership can be canceled anytime and that benefits stay active until the end of the current annual term.balanceofnature.com
Canceling a Balance of Nature product subscription does not automatically cancel Plus Membership. Product auto‑shipments and Plus are billed as separate subscriptions, and the Plus FAQ notes that you can cancel Plus independently and that its benefits continue until the term ends, so you must manage both if you want to stop all renewals.balanceofnature.com
Rewards credits begin to expire 60 days after a Balance of Nature subscription is canceled. The Rewards FAQ explains that credits earned on eligible subscription purchases can be redeemed at checkout, but they expire 60 days after subscription cancellation unless you reactivate, so consider redeeming them before or soon after you turn off auto‑shipments.balanceofnature.com
You may be able to get a refund after canceling, but it depends on the money‑back guarantee and return rules for your order, not on cancellation alone. Balance of Nature advertises a 30‑day money‑back guarantee and 60‑day returns for Plus Members on qualifying orders, so review the current guarantee language and then contact support to ask whether your specific shipment is still within the applicable window.balanceofnature.com
Yes, Balance of Nature encourages customers to pause or reschedule subscriptions instead of canceling outright. Subscription product listings highlight that you can reschedule, hold, or cancel at any time, and the homepage FAQ says you control your orders by logging into your Dashboard, where you can adjust shipment timing if you only need a temporary change.balanceofnature.com
Any private class action lawsuits against Balance of Nature would be handled through the courts and are not documented in detail on balanceofnature.com or by the FTC’s 2018 staff closing letter. That FTC letter addressed advertising claims and did not result in an enforcement action; regardless of any litigation, you still cancel subscriptions by using your account tools or contacting customer service.ftc.gov
If you bought Balance of Nature through another seller, you must cancel or change any repeating orders with that original seller, not with Balance of Nature. The company’s Terms of Service say they only provide customer service or product support to customers who purchase directly from Balance of Nature, so marketplace orders follow the marketplace’s own subscription and return rules.balanceofnature.com
Yes, Balance of Nature lists a toll‑free phone number on its website that you can use to order and to reach customer support to cancel subscriptions. The Terms of Service explicitly direct customers who want to cancel automatic replenishment programs to call a customer service representative or health coach at the numbers listed under customer service and health coaching on the website.balanceofnature.com

Ready to untangle this Balance of Nature issue?

Start with a plain-language description. Pine will help turn it into a clearer plan.

Sources

  1. Balance of Nature Home Page — Overall product offering, subscription messaging, dashboard and cancellation language, money‑back guarantee, Plus benefits summary, and site contact details.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  2. All Supplement Products Collection — Subscribe & Save offer details, including statements that customers can reschedule, hold, or cancel at any time and that subscriptions renew every 28 days.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  3. Terms of Service — Legal terms for automatic replenishment programs, cancellation by calling customer service or health coaches, billing responsibilities, return‑policy references, and support‑eligibility limits.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  4. Plus Membership Marketing Page — Description of Plus Membership as an annual subscription, cancel‑anytime promise, benefits (free shipping, rewards, extended returns), and statement that benefits remain active until term end.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  5. Plus Membership Product Page — Checkout context for Plus Membership, including pricing and association with other products, reinforcing its nature as a renewable membership.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  6. Rewards Program Page — Rules for earning and redeeming rewards credits, and explicit statement that credits expire 60 days after a subscription is canceled unless reactivated.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  7. Subscription Management Login — Entry point for customers to log in specifically to manage their Balance of Nature subscriptions online.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  8. Balance of Nature Plus & Rewards News Release — Announcement that customers can manage or cancel orders and Plus Membership through their online account, plus additional detail on Plus and rewards benefits.balanceofnature.comIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026
  9. FTC Staff Closing Letter (2018) — Federal Trade Commission public statement addressing Balance of Nature advertising claims; provides regulatory background but no subscription‑cancellation rules.ftc.govIf you bought Balance of Nature as a direct subscription from balanceofnature.com or by phone, you cancel it through Balance of Nature’s own website account Dashboard or customer support line; if you bought their products from another retailer, you must cancel with that seller instead.balanceofnature.com Use the online subscription Dashboard to pause, reschedule, or cancel future shipments yourself, or call the customer support/health coach number listed on the Balance of Nature site and ask the agent to cancel automatic replenishment.balanceofnature.com Canceling stops future automatic shipments and charges, but it does not automatically refund past orders; refunds follow the current money‑back guarantee and returns rules.balanceofnature.com Plus membership is billed and canceled separately from product subscriptions, and benefits remain active until the end of the paid term even after you turn off renewal.balanceofnature.com Balance of Nature bills direct subscriptions and Plus membership itself when you order on balanceofnature.com or by phone; payments are processed through its own checkout and third‑party payment processors, not through Apple, Google, Roku, or other app stores.balanceofnature.com The Terms of Service say that if you enroll in an automatic replenishment program, each shipment is charged automatically to the payment method you provided until you cancel your participation by contacting Balance of Nature.balanceofnature.com The same Terms state that Balance of Nature will only provide customer service or product support to people who buy directly from Balance of Nature, so if you purchased its products through another retailer (such as a marketplace or local store), you must manage any repeating orders and returns with that seller instead.balanceofnature.com Verified August 16, 2026