BoxyCharm Cancellation Help

You cancel BoxyCharm by cancelling the corresponding IPSY membership in your IPSY.com account. Sign in on the web, go to Account, open Your Memberships, click View Membership for your BoxyCharm or IPSY Extra plan, and then use Cancel Membership and Continue Cancellation until IPSY shows a confirmation that it will not renew.

Yes, IPSY states that you can cancel your membership online by logging into IPSY.com and using Your Memberships to cancel. Official pages and terms explain that you must submit the cancellation by 11:59 p.m. Pacific Time on the 25th of the month for it to apply to the next billing cycle; later cancellations take effect the following month.

If you can’t cancel IPSY, it’s usually because you’re in the wrong account, the subscription is billed through Apple or Google Play, or you missed the 25th‑of‑month cutoff. IPSY’s terms show that only cancellations submitted by 11:59 p.m. Pacific Time on the 25th avoid the next charge, and Apple and Google require you to cancel in their own subscription settings when they are the billing owner.

BoxyCharm now operates as a full‑size box subscription within IPSY’s membership system rather than a completely separate service. Current IPSY marketing pages list BoxyCharm as a plan of five full‑size products, positioned alongside Glam Bag and Icon Box, and invite new members to start BoxyCharm by taking IPSY’s Beauty Quiz and joining IPSY.

If you cancel BoxyCharm after a renewal has already processed, IPSY’s terms indicate you will still receive that billed box but prevent the next renewal. The legal examples show that cancelling by the 25th of the month stops the following month’s box, while cancellations after the cutoff apply one cycle later, and they do not promise refunds for already‑billed shipments.

When you cancel BoxyCharm, IPSY says it will keep your points for up to 12 months, but points still expire one year after they were earned and you must have an active membership to redeem them. If you redeemed points for a reward that has not yet shipped when you cancel, IPSY removes the redemption and returns those points to your balance instead of shipping the reward.

Cancelling BoxyCharm will generally end your eligibility for future Icon Box upgrades that rely on an active BoxyCharm or Glam Bag subscription. IPSY’s Icon Box pages describe it as a quarterly upgrade available only to existing Glam Bag or BoxyCharm members, so if you end those base plans and keep no eligible subscription, you should not expect future Icon Box drops unless you resubscribe.

Skipping a month is not the same as cancelling BoxyCharm. IPSY’s subscription terms explain that Skip a Month stops billing and shipping for a single cycle, after which your monthly subscription automatically resumes, while Cancel Membership is the action that stops your subscription from renewing at all after the applicable cutoff date.

You can cancel IPSY on your phone either through a mobile browser or, if you subscribed in‑app, through your app store’s subscription settings. IPSY’s terms say you may cancel anytime by logging into your account at IPSY.com and clicking Your Memberships, and Apple and Google’s help centers show how to cancel App Store or Google Play subscriptions on a mobile device.

If you were charged after cancelling IPSY, first confirm the effective date of your cancellation against IPSY’s 25th‑of‑month cutoff. If the charge corresponds to a box that was already within the renewal window, IPSY’s terms say it will still ship; otherwise, or if you believe there was an error, contact IPSY Care, or for Apple or Google Play‑billed subscriptions, use their refund and support channels.