Provider Help Directory: Refunds & Support

AMC+

Streaming video

AMC+ is AMC Networks' premium streaming bundle for AMC, BBC America, IFC, Sundance TV, Shudder, Sundance Now, IFC Films Unlimited, original series, movies, direct subscriptions, partner channels, app-store billing, TV provider access, cancellation, and refund workflows.

Acorn TV

Streaming video

Acorn TV is an AMC Networks streaming service for British, Irish, Australian, New Zealand, Canadian, and international television, with direct Acorn.tv memberships, Apple, Google Play, Roku, Amazon, Samsung, cable, Comcast/Xfinity, TELUS, gift membership, cancellation, billing, support, and AMC privacy request workflows.

Adobe

Software & apps

Adobe provides Creative Cloud, Acrobat, Photoshop, Illustrator, Lightroom, Premiere Pro, Adobe Express, Firefly, Stock, team and enterprise software subscriptions, with account, billing, cancellation, refund, early cancellation fee, app-store, reseller, and privacy request workflows.

Airbnb

Travel booking

Discover unique places to stay and things to do with Airbnb. Founded in 2008, Airbnb offers a global marketplace for vacation rentals, homestays, and experiences. Book your next trip today!

Amazon Prime

Streaming video

Amazon Prime is Amazon's membership program for fast delivery, Prime Video, Prime Music, Prime Reading, Prime Gaming, Photos, shopping deals, household sharing, membership management, cancellation, refund review, partner billing, and add-on subscription workflows.

American Airlines

Airlines

American Airlines, a major U.S. carrier founded in 1926, offers extensive domestic and international flights. Discover top destinations and book your next trip with a leading global airline.

Apple Music

Streaming video

Apple Music is Apple's music streaming service with Individual, Family, Student, and Apple One bundle options, available across Apple devices, web, Windows, Android, smart speakers, and supported TVs.

Apple TV

Streaming video

Apple TV is Apple's streaming subscription and Apple TV app ecosystem, including Apple Originals, Apple TV channels, partner billing, Apple One access, and supported-device viewing through Apple Account or third-party billing providers.

Asana

Software & apps

Official, billing-owner-specific cancellation guidance for Asana.

Audible

Music & audio

Audible is an Amazon audiobook and audio entertainment service offering Audible Standard and Premium Plus memberships, credits, purchased audiobooks, podcasts, Originals, and app access across web and mobile devices.

BINGE

Streaming video

BINGE is an Australian entertainment streaming subscription offered directly and through Apple or selected partners. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Box

Software & apps

Official, billing-owner-specific cancellation guidance for Box.

BritBox

Streaming video

BritBox is a British television streaming subscription sold directly and through app-store and channel platforms. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

BrowserStack

Software & apps

Official, billing-owner-specific cancellation guidance for BrowserStack.

Canva

Software & apps

Canva is a versatile online design platform offering a wide range of templates and tools for creating stunning graphics, presentations, and more. Ideal for both personal and professional use, Canva provides flexible subscription plans to suit your needs.

Carbonite

Software & apps

Official, billing-owner-specific cancellation guidance for Carbonite.

ChatGPT

Software & apps

ChatGPT is an advanced AI language model developed by OpenAI, designed to engage in human-like conversation. It offers versatile applications across various platforms, enhancing user interaction and productivity.

CleanMyMac

Software & apps

Official, billing-owner-specific cancellation guidance for CleanMyMac.

Official, billing-owner-specific cancellation guidance for Cloudinary.

Official, billing-owner-specific cancellation guidance for CodePen.

Official, billing-owner-specific cancellation guidance for Constant Contact.

Cox offers high-speed internet, cable TV, phone, and smart home solutions. A leading digital communications provider, Cox was established in 1962 to connect people to what they love.

Crunchyroll

Streaming video

Crunchyroll offers a vast library of anime, manga, and Asian dramas through its subscription service. Stream on various devices with flexible plans to suit your viewing needs.

CuriosityStream

Streaming video

CuriosityStream is a factual documentary streaming service sold directly and through Apple, Google Play, Roku, Amazon, and bundle partners. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

DAZN

Streaming video

DAZN is a sports streaming service offering live and on-demand access to a wide range of sports events. Enjoy flexible subscription plans and watch on various devices like TV, smartphone, or computer.

Official, billing-owner-specific cancellation guidance for Dashlane.

Delta Air Lines

Airlines

Delta Air Lines, a major US airline founded in 1925, offers extensive domestic and international flight services. Fly with one of the world's oldest and largest airlines for reliable travel.

Discovery Plus

Streaming video

Discovery Plus offers a vast library of documentaries, reality shows, and exclusive originals. Stream on various devices with flexible plans to suit your viewing needs.

Disney Plus

Streaming video

Disney Plus offers a vast library of movies, TV shows, and exclusive originals. Stream on various devices with flexible plans to suit your needs.

Dropbox

Software & apps

Dropbox is a cloud storage service that allows users to store and share files online. It offers various plans to cater to different storage needs, accessible on multiple devices like computers and smartphones.

ESPN

Streaming video

ESPN offers comprehensive sports coverage, including live events, news, and analysis. Access content through various subscription plans on platforms like TV, app, and online.

Expedia

Travel booking

Expedia, founded in 1996, is a leading online travel agency. Book flights, hotels, car rentals, cruises, and vacation packages for your next trip. Your one-stop travel solution.

FOX Nation

Streaming video

FOX Nation is a subscription streaming service sold directly and through selected app stores, device platforms, and television partners. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Figma

Software & apps

Official, billing-owner-specific cancellation guidance for Figma.

Foxtel

Streaming video

Foxtel provides Australian pay television, streaming, hardware, packs, and contract or no-lock-in subscription arrangements. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Fubo

Streaming video

Fubo is a live television streaming service with base plans, add-ons, trials, direct billing, and selected platform-billed subscriptions. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Gaia

Streaming video

Gaia is a streaming membership focused on yoga, wellness, spirituality, and documentaries, with direct and platform billing. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Google One

Software & apps

Google One offers expanded cloud storage across Google Drive, Gmail, and Google Photos, with various plans to suit your needs. Enjoy seamless access and sharing on any device, including Android, iPhone, and desktop.

Google Workspace

Software & apps

Official, billing-owner-specific cancellation guidance for Google Workspace.

Grammarly

Software & apps

Grammarly enhances your writing with AI-powered suggestions for grammar, spelling, and style. Available on desktop and mobile, it offers various plans to suit your needs.

HBO Max

Streaming video

HBO Max offers a vast library of movies, TV shows, and exclusive originals. Stream on various devices with flexible plans to suit your entertainment needs.

HISTORY Vault

Streaming video

HISTORY Vault is an on-demand history documentary subscription offered on the web and through several store and device partners. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Hostinger

Software & apps

Official, billing-owner-specific cancellation guidance for Hostinger.

Official, billing-owner-specific cancellation guidance for Hotspot Shield.

Hulu

Streaming video

Hulu offers a wide range of streaming content, including TV shows, movies, and exclusive originals. Enjoy flexible subscription plans tailored to your viewing needs on various devices.

JetBlue

Airlines

JetBlue is a major American low-cost airline established in 1998. It offers award-winning service and affordable flights across the Americas. Book your next adventure with JetBlue.

Kayo Sports

Streaming video

Kayo Sports is an Australian sports streaming service with direct, app-store, and partner subscription routes. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

LastPass

Software & apps

Official, billing-owner-specific cancellation guidance for LastPass.

MGM+

Streaming video

MGM+ is a premium film and series streaming service sold directly and as a channel or subscription through multiple distributors. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

MLB.TV

Streaming video

MLB.TV is Major League Baseball’s recurring live and on-demand streaming subscription with direct, app-store, and selected channel billing. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

MUBI

Streaming video

MUBI is a curated film streaming membership available directly, through app stores, and on selected device platforms. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Mailchimp

Software & apps

Official, billing-owner-specific cancellation guidance for Mailchimp.

Official, billing-owner-specific cancellation guidance for Malwarebytes.

McAfee

Software & apps

McAfee is a consumer cybersecurity and identity-protection provider offering antivirus, VPN, mobile security, scam-detection, identity monitoring, Personal Data Cleanup, account protection, subscriptions, renewal management, refunds, and privacy request workflows.

Medium

Software & apps

Official, billing-owner-specific cancellation guidance for Medium.

Microsoft 365

Software & apps

Get Microsoft 365 help with cancel subscription, refund request. Find the official route, evidence, and provider-specific decision points.

NFL+

Streaming video

NFL+ is the NFL’s streaming subscription with plan and viewing rules that vary by content, device, and billing platform. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

NOW

Streaming video

NOW is a UK streaming service with Entertainment, Cinema, Sports, Hayu, and Boost memberships that can renew separately. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Netflix

Streaming video

Netflix is a subscription streaming service with ad-supported and ad-free plans, extra member options, partner billing packages, gift-card balances, account cancellation and pause flows, payment history, account security, and privacy request workflows.

Nintendo Switch Online

Streaming video

Nintendo Switch Online is Nintendo’s recurring online membership with individual, family, and Expansion Pack options. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Get Norton help with cancel subscription, refund request. Find the official route, evidence, and provider-specific decision points.

Notion

Software & apps

Official, billing-owner-specific cancellation guidance for Notion.

Parallels

Software & apps

Official, billing-owner-specific cancellation guidance for Parallels.

Paramount Plus

Streaming video

Paramount Plus offers a diverse range of entertainment through its subscription service, featuring TV shows, movies, sports, and exclusive originals. Enjoy streaming with different plans that cater to your viewing preferences.

Patreon

Software & apps

Official, billing-owner-specific cancellation guidance for Patreon.

Peacock

Streaming video

Peacock offers a wide range of entertainment through its streaming service, featuring TV shows, movies, sports, and exclusive originals. Enjoy streaming with various plans that cater to your viewing preferences.

Philo

Streaming video

Philo is a live and on-demand television streaming service offered directly and through several app, device, and smart-TV billing platforms. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

PlayStation Plus

Streaming video

PlayStation Plus is Sony’s recurring console membership with Essential, Extra, and Premium or Deluxe tiers depending on market. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Plex Pass

Streaming video

Plex Pass is Plex’s premium subscription for server, playback, DVR, download, and account features, sold directly and through supported stores. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Official, billing-owner-specific cancellation guidance for Proton VPN.

STARZ

Streaming video

STARZ is a premium streaming and channel subscription sold directly, in bundles, and by distributors. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Shahid

Streaming video

Shahid is an Arabic streaming service with regional VIP plans, sports or bundle offers, direct billing, and mobile app-store subscriptions. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Shopify

Software & apps

Official, billing-owner-specific cancellation guidance for Shopify.

Showmax

Streaming video

Showmax is a regional African streaming service with direct, app-store, mobile-carrier, and partner bundles. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Shudder

Streaming video

Shudder is a horror and thriller streaming membership sold directly and through app stores, channel marketplaces, and device platforms. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

SiriusXM, formed in 2008 from a merger, is the largest satellite radio provider in the US, offering music, sports, news, and talk programming.

Slack

Software & apps

Official, billing-owner-specific cancellation guidance for Slack.

Sling TV

Streaming video

Sling TV is a live television streaming service with base packages, add-ons, promotions, and pause or cancellation controls. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

SoundCloud Go

Streaming video

SoundCloud Go and Go+ are music subscriptions sold on the web and through Apple or Google Play. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Southwest Airlines, founded in 1967, is a major US airline known for its low-cost carrier model and extensive domestic network.

Spectrum

Telecom, internet & TV

Spectrum, a brand of Charter Communications established in 2014, offers high-speed internet, cable TV, mobile, and home phone services across the United States.

Spotify

Music & audio

Spotify offers a vast library of music and podcasts through its subscription service. Enjoy streaming on various devices with plans that suit your needs, including offline listening and ad-free experiences.

Squarespace

Software & apps

Official, billing-owner-specific cancellation guidance for Squarespace.

Stan

Streaming video

Stan is an Australian streaming service with entertainment and sport plans sold directly, through Apple, and through selected partners. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Substack

Software & apps

Official, billing-owner-specific cancellation guidance for Substack.

Sundance Now

Streaming video

Sundance Now is a streaming service for independent film, drama, and documentaries sold directly and through app and channel platforms. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

TIDAL

Streaming video

TIDAL is a music streaming subscription offered directly and through Apple and Google Play billing. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

TVING

Streaming video

TVING is a Korean streaming service with direct web, mobile app-store, telecom, and partner subscription arrangements. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

The Criterion Channel

Streaming video

The Criterion Channel is a curated classic and contemporary film subscription powered by a direct web account and supported device apps. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Trello

Software & apps

Official, billing-owner-specific cancellation guidance for Trello.

Twitch

Streaming video

Twitch supports recurring channel subscriptions and mobile-purchased subscriptions that are managed individually by purchase platform. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

U-NEXT

Streaming video

U-NEXT is a Japanese video, book, and entertainment subscription with direct, Apple, Google Play, and Amazon billing routes. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Ubisoft+

Streaming video

Ubisoft+ is a game subscription whose catalog, tier, platform access, and billing owner depend on the selected offer and market. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

United Airlines

Airlines

United Airlines, a major US airline founded in 1926, offers extensive domestic and international flights. Discover passenger and cargo services to destinations across six continents.

Verizon

Telecom, internet & TV

Get Verizon help with outage credit, cancel subscription, refund request. Find the official route, evidence, and provider-specific decision points.

ViX

Streaming video

ViX Premium is a Spanish-language streaming subscription available directly and through many store, device, and commerce partners. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Videoland

Streaming video

Videoland is a Dutch streaming service with direct subscriptions and selected app-store or partner billing. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Vimeo

Streaming video

Vimeo sells creator video plans through the web and mobile app stores, while Enterprise contracts use account-specific terms. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Viu

Streaming video

Viu is an Asian streaming service with country-specific Premium plans, app-store billing, carrier bundles, and direct subscriptions. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Voyo

Streaming video

Voyo is a regional Central and Eastern European streaming brand whose operator, plan, billing platforms, and terms differ by country. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Weebly

Software & apps

Official, billing-owner-specific cancellation guidance for Weebly.

Wix

Software & apps

Official, billing-owner-specific cancellation guidance for Wix.

WordPress.com

Software & apps

Official, billing-owner-specific cancellation guidance for WordPress.com.

Xbox Game Pass

Streaming video

Xbox Game Pass is a Microsoft game subscription family with PC, console, cloud, and bundled plan variants. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Xfinity Mobile offers affordable mobile plans with extensive coverage and flexible options, including unlimited and pay-as-you-go plans.

YouTube Premium

Streaming video

YouTube Premium offers an ad-free experience, offline downloads, and access to YouTube Music. Enjoy seamless streaming across devices with various subscription plans tailored to your needs.

YouTube TV

Streaming video

YouTube TV is Google’s live television subscription with base membership, add-ons, family sharing, pause, and cancellation options. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

ZEE5

Streaming video

ZEE5 is a regional South Asian streaming service with direct, app-store, telecom, and promotional subscription routes. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Zoom

Software & apps

Zoom is a leading video conferencing platform that offers seamless communication through video, voice, and chat across various devices. It provides flexible plans for businesses and individuals, enhancing remote collaboration.

iCloud+

Software & apps

Official, billing-owner-specific cancellation guidance for iCloud+.

iQIYI

Streaming video

iQIYI International offers VIP streaming memberships through its app, website, app stores, telecoms, and regional partners. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.