CuriosityStream Cancellation Help

To completely cancel CuriosityStream, first identify who bills you and then cancel through that provider’s subscription settings. If your card statement shows CuriosityStream as the merchant, sign in on curiositystream.com, open Your Account, use Manage Plan, and select Cancel Plan. If you are billed through Apple, Google Play, Roku, or Amazon, open that platform’s subscriptions or channel management screen and use its cancel or auto-renew-off option instead.

If you subscribed to CuriosityStream directly on its website, cancel from the Your Account page. Sign in on curiositystream.com, open Your Account, scroll to the Plan and Payment section, select Manage Plan, then choose Cancel Plan and confirm. Your subscription stops renewing, but you keep access through the end of your current prepaid billing period.

To cancel CuriosityStream on iPhone when Apple bills you, use Apple’s subscription settings. Open Settings, tap your name, tap Subscriptions, select CuriosityStream, then tap Cancel Subscription and finish the prompts. If you see only an expiration date and no Cancel button, Apple considers the subscription already canceled and it will end on that date.

To cancel an Android subscription billed through Google Play, manage it in the Google Play Store. Open Google Play, go to the Subscriptions section, select the CuriosityStream subscription, tap Cancel subscription, and confirm. Google Play will stop auto-renewal, and you can keep watching CuriosityStream until the end of the current billing period shown in Google Play.

To cancel CuriosityStream through Amazon Appstore or Kindle Fire billing, use Amazon’s subscriptions menus as described by CuriosityStream. In the Amazon Appstore app, open Subscriptions, choose the CuriosityStream subscription, and turn auto-renewal off. On a Kindle Fire, go to Apps, then Store, then My Subscriptions, select CuriosityStream, and turn auto-renewal off to stop future charges.

To deactivate your CuriosityStream subscription, either cancel it or, for some direct monthly plans, use the pause feature. Cancellation through CuriosityStream, Apple, Google Play, Roku, or Amazon turns off auto-renewal and eventually ends access at the end of the current period. Direct-billed monthly users can instead pause for one to three months from the Manage Plan screen, which temporarily stops charges before reactivating.

Yes, some monthly CuriosityStream subscriptions billed directly through curiositystream.com can be paused instead of canceled. From Your Account, choose Manage Plan, select Pause Plan, pick a pause length of one, two, or three months, and confirm. You will not be charged during the pause. At the end of that period, the subscription automatically resumes unless you cancel instead.

Direct-billed CuriosityStream annual plans are described as non-refundable once the yearly charge has been processed, even if you cancel early. When you cancel, you keep access until the end of the paid year and then service stops. For subscriptions billed through Apple, Google Play, Roku, or Amazon, any refund would depend on that platform’s separate refund policy and request process.

You know CuriosityStream is canceled when the billing owner shows it as ending and no longer set to renew. On the CuriosityStream website, your plan should no longer show as renewing after you use Cancel Plan. On Apple and Google Play, the subscription detail screen will show an expiration date or expired status. Roku displays a cancellation confirmation message with an end date when you cancel the channel’s subscription.

No, deleting the CuriosityStream app does not cancel your subscription. CuriosityStream and Google Play explicitly separate app removal from subscription status; you must cancel through Your Account on curiositystream.com if you pay CuriosityStream directly, or through the subscriptions area of Apple, Google Play, Roku, or Amazon if one of those partners bills you. Uninstalling alone will not stop future renewal charges.