Substack Cancellation Help

No. When you cancel a paid Substack subscription, billing stops at the end of your current billing period and your paid benefits continue until that date, unless you were on a 7‑day trial, which ends immediately when you cancel. Afterward, you become a free subscriber and can still read free posts from that publication.

Cancelling a paid subscription does not delete your Substack account or automatically stop emails. You remain a free subscriber to that publication, and you may keep receiving free posts, marketing, or activity digests until you unsubscribe or change your marketing and notification preferences in Settings.

To confirm cancellation, sign in on the web, open Settings, go to the Subscriptions section, and select the publication. The subscription page will show an end date under Subscription status and the plan will no longer be scheduled to renew. If you still see active renewal details or unexpected charges, contact the creator or Substack Support.

If you subscribed via the Substack iOS app using in‑app payments, Apple bills you and you cancel from the Substack app by going to your profile, opening Settings > Payments, tapping the publication, and using the App Store’s Cancel Subscription option. Subscriptions bought on the web are still cancelled from Substack’s web Settings page and do not appear as Apple in‑app subscriptions.

Yes. For most web‑billed subscriptions you can pause instead of cancel. On the subscription’s page in Settings, choose the Pause Subscription option and select how many months to stop charges. The pause takes effect immediately, Substack shows a resume date, and it sends you a reminder email a few days before billing restarts.

On Android, you can unsubscribe from free publications inside the app, but paid subscriptions are cancelled on the web. Use a browser to sign into your Substack account, open Settings, go to Subscriptions, select the paid publication, and follow the Account actions cancel link described in Substack’s web cancellation guide.

Start by contacting the publication’s creator, since refunds are primarily at their discretion. If you do not get a response or your case fits Substack’s refund policy—such as a request within 7 days, a dormant publication, or a duplicate charge—you can also submit a refund request to Substack Support through the Help Center.

No. Cancelling your personal subscriptions does not change any publication you operate on Substack. Your own publication’s posts, paid subscribers, and data remain intact, and you can still export your publication data or pause payments for your readers separately from your own reading subscriptions.