ProBiller Cancellation Help

You cancel a ProBiller‑billed account by contacting ProBiller’s customer care and asking them to stop recurring billing. Their main site and FAQ explain that support agents can cancel memberships directly by phone, live chat, or email. ProBiller’s Terms confirm that subscriptions may be terminated by notification via electronic mail, chat, or telephone using the contact details in the site footer and your receipts.

To cancel a ProBiller‑billed subscription online, start at www.probiller.com, open the Contact Us section, and use the “Start Chat” option to reach a live agent. The FAQ states that support can stop recurring memberships directly when you call, chat, or email. You can also email the billing address listed in ProBiller’s Terms with enough details to identify your account.

You are getting charged by ProBiller because a website you used relies on ProBiller (Aylo Billing) to process its payments. ProBiller’s FAQ explains that charges with “Probiller.com” in the description are usually from an online purchase or subscription, often for entertainment content. The partner site controls the content, while ProBiller handles the billing and renewals for that transaction.

Only ProBiller and its partners can say exactly which companies use the platform, and the list can change. ProBiller’s own pages note that it provides e‑commerce solutions for brands like Brazzers, Nutaku, VPNHub, and other entertainment sites. If you’re unsure which site a ProBiller charge belongs to, ProBiller’s FAQ invites you to contact support for help identifying it.

To cancel a Reality Kings membership, follow Reality Kings’ own cancellation instructions first, because it controls access to the content. If your card or bank statement shows “Probiller.com” as the billing descriptor, you can also contact ProBiller’s 24/7 customer care by phone, chat, or email and ask them to stop recurring billing for that specific charge.

ProBiller’s Terms say you may request refunds for purchases or recurring charges by contacting customer support, but refunds are not guaranteed. They explicitly state that refunds or credits will not be issued for partially used memberships and that any refund is at Aylo Billing’s discretion. Approved refunds are credited only back to the original payment method used.

To find which purchase a ProBiller charge relates to, match the date and amount on your statement with email receipts and sign‑up confirmations. ProBiller’s Terms say they email a transaction receipt at enrollment, and their FAQ invites customers with a ProBiller.com charge to contact support. An agent can then help identify the partner website and active memberships on your account.

You can contact ProBiller support through the Contact Us area of www.probiller.com, where they list a toll‑free phone number, Live Chat with a “Start Chat” button, and an Email option. Their FAQ and Terms say customer care is available 24/7 and that you may use phone, chat, or electronic mail for questions, cancellations, and refund requests.

Deleting your ProBiller data is not the same as canceling your subscription. ProBiller’s data‑deletion page states that a “Delete My Personal Data” request removes stored data but is not a cancellation of your service, and you still have account access. To stop charges, you must cancel through ProBiller’s customer care using phone, chat, or email as described in their Terms.

If you canceled but still see ProBiller charges, first confirm which subscriptions are active. ProBiller’s FAQ notes that additional membership packages may have been selected at signup, so some plans might still be running. Contact ProBiller again by phone, chat, or email to review all memberships. If charges continue and you believe they’re wrong, discuss disputing them with your card issuer, following FTC guidance on subscriptions and billing errors.