The Epoch Times Cancellation Help

To get rid of The Epoch Times, first identify who bills you, then cancel in that channel: use the Customer Portal at theepochtimes.com/profile for website or print subscriptions, Apple’s Subscriptions settings for iOS in‑app purchases, or Google Play’s Subscriptions screen for Android purchases. After canceling, you should receive a confirmation email and keep access until your current term ends.

If you subscribed on The Epoch Times website, cancel in the Customer Portal. Sign in at theepochtimes.com/profile, click “Subscription” in the left menu, choose the subscription you want to stop, click “Manage,” and then use the “Cancel my subscription” button. Follow the prompts until you see confirmation; your access continues until the end of the current billing period.

You may see a charge from The Epoch Times if you have an active digital, print, or bundled subscription sold on their site, or if you recently renewed. If you subscribed in the iOS or Android app, your statement may instead show Apple or Google Play, because those stores bill on The Epoch Times’ behalf. Check your email receipts and account portal to confirm the source.

To permanently cancel, make sure auto‑renew is turned off with the correct billing owner. Use the Customer Portal for direct subscriptions, Apple’s Subscriptions settings for iOS in‑app purchases, or Google Play’s Subscriptions for Android purchases. Once canceled, your subscription runs until the current paid term ends and then stops renewing; further access requires starting a new subscription.

If you started your subscription inside the Epoch Times iOS app and your receipts list Apple, cancel through Apple. On your iPhone, open Settings, tap your name, tap Subscriptions, choose The Epoch Times, and tap “Cancel Subscription.” Apple will mark the plan to expire at the end of the current period; further billing and any refund requests follow Apple’s rules.

If you subscribed through the Epoch Times Android app with Google Play Billing, cancel in Google Play. Open the Play Store, tap your profile icon, go to Payments & subscriptions > Subscriptions, choose The Epoch Times, and tap “Cancel subscription.” Google Play will confirm cancellation and keep service active until the end of your paid billing period.

Yes, you generally keep access to EpochTV, ePaper, and digital articles until your current billing period ends. The digital subscription description and cancellation help article both state that access continues through the remainder of the subscription term even after you submit a cancellation, after which your login reverts to free‑tier capabilities unless you re‑subscribe.

For many plans, you can pause instead of canceling. The help center describes a “Pause Subscription” button in the account Subscription page that lets you choose a resume date. Pausing is useful for vacations or short breaks, especially for print delivery, but it does not permanently end your contract; you must still cancel if you want renewals to stop altogether.

For direct subscriptions sold by The Epoch Times, the U.S. subscription FAQ says all payments are non‑refundable, so canceling typically stops future renewals but does not refund the current term. If you subscribed through Apple or Google Play, refund requests must go through their systems using the links referenced in the iOS and Android app help articles, and are decided under store policies.

To reach Epoch Times customer service, use the official help center at help.theepochtimes.com, which lists the U.S. customer service hotline and offers links to submit a request or start live chat. The main subscription landing page also points readers to a Customer Service page and reiterates that cancellation confirmation emails are sent after hotline requests are processed.