Thinking about canceling Starz? You're not alone. Maybe you binged all of 'Outlander' and now you're done, or you just noticed the charge on your credit card and thought, 'what am I even paying for?' Starz, which launched its streaming service around 2016, offers great shows but can be another subscription to manage. This guide will help you cancel without the headache. Subscriptions run from promotional prices around $3 to the standard $9.99 per month. We cover how to cancel on desktop, iOS, and Android, potentially saving you up to $120 a year. Just cancel it.
How to Cancel StarzPlay Subscription on Desktop
Canceling directly on the Starz website is usually the most straightforward way, assuming you didn't sign up through another service. Honestly, I had to refresh the page once because the 'Subscription' link didn't appear right away. So, you know, be patient.
1 Log In to Your Starz Account
First, head over to the Starz website and log into your account. This seems simple, but sometimes the site can be a bit slow to load, so give it a second.
2 Navigate to Settings
Find your profile icon, it's usually in the top-right corner. Click on it and look for the Settings option in the dropdown menu.
3 Find the Subscription Section
Once you're in Settings, you should see a 'Subscription' section. This is where they hide the important stuff. Click on it.
4 Click 'Cancel Subscription'
You'll see your plan details and a link or button that says 'Cancel Subscription'. Click it. They might show you a pop-up trying to convince you to stay. Just ignore it and confirm your cancellation.
5 Confirm the Cancellation
After you confirm, you should get an email. Don't trust it? Go back to the subscription page. It should now say something like 'Your subscription will expire on [date]'. Now you're actually done.
How to Cancel StarzPlay Subscription on iOS
If you subscribed to Starz through the App Store, you have to cancel it through Apple. You can't cancel it in the Starz app itself, which is a classic, annoying move designed to confuse you.
1 Open the Settings App
Unlock your iPhone or iPad and open the Settings app. It's the gray gear icon.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen.
3 Go to Subscriptions
Find and tap on 'Subscriptions'. You'll see a list of all your active and expired app subscriptions.
4 Select the Starz Subscription
Scroll through the list until you find Starz. Tap on it.
5 Tap 'Cancel Subscription'
At the bottom, you'll see a red 'Cancel Subscription' button. Tap it and confirm your choice. Apple will handle the rest.
How to Cancel StarzPlay Subscription on Android
Canceling on Android is a lot like iOS. It's managed by Google, not Starz. So don't even bother looking for a cancel button in the Starz app, it's not there.
1 Open the Google Play Store
Find the Google Play Store app on your Android device and open it.
2 Tap Your Profile Icon
Tap on your profile icon, which is usually in the top-right corner of the screen.
3 Select 'Payments & subscriptions'
In the menu that pops up, select 'Payments & subscriptions'.
4 Tap on 'Subscriptions'
Next, tap on 'Subscriptions'. This will show you all the subscriptions linked to your Google account.
5 Find Starz and Cancel
Find Starz in the list and tap on it. Then, hit the 'Cancel subscription' button at the bottom and follow the prompts to confirm.
How to Cancel StarzPlay Subscription on Third-Party (Amazon, Roku, etc.)
Did you add Starz through another service? This is where it gets messy. You have to cancel with the company that bills you, not with Starz directly. A user on Reddit said they spent an hour trying to cancel on the Starz site before realizing they were being billed through Amazon. Don't be that person.
1 Identify Your Billing Provider
First, you need to remember how you signed up. Was it through your Roku? Amazon Prime Video Channels? Your cable provider? This is the most common reason people can't cancel, they're looking in the wrong place.
2 Log In to the Third-Party Service
Log into the account for that service. For example, go to the Roku website and log in, or open your Amazon account and navigate to 'Memberships & Subscriptions'.
3 Navigate to Subscriptions
Find the subscription management area for that provider. It's usually under 'Account', 'Settings', or 'Subscriptions'.
4 Cancel the Starz Add-On
Look for Starz in your list of active channel subscriptions or add-ons and select the option to cancel or turn off auto-renewal.
Cancel StarzPlay Subscription with Phone
You can call Starz support at (855) 247-9175. Be ready for a potentially long wait. Their hours are generally from 9:00 AM to 3:00 AM EST, seven days a week. Have your account information ready before you call.
Cancel StarzPlay Subscription with Live Chat
Starz has a 'Contact Us' page on its help website that includes a chat feature. It's mostly a bot, but it can sometimes connect you to a live agent if you ask the right questions. It's worth a shot if you're stuck, but don't expect a quick fix. The chat option isn't always available, which is super helpful.
Before you cancel, know this: Starz will not give you a refund for a partial month. If your subscription renews today and you cancel tomorrow, you've paid for the whole month. You'll keep access until the end of the billing cycle. Also, they don't have a 'pause' option. You either have a subscription or you don't. Your viewing history will probably still be there if you decide to come back later.
StarzPlay Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Standard Monthly | $9.99 | Access to the entire Starz library of movies and original series. Allows up to 4 simultaneous streams and offline downloads on the mobile app. Renews automatically each month. |
| Promotional Offer | Varies (e.g., $3) | Often available for new or returning subscribers for a limited time, like 3 months. After the promotional period, the price reverts to the standard monthly rate. Includes all the same features as the standard plan. |
Frequently Asked Questions about StarzPlay
Can I unsubscribe from Starz anytime?
Can I get a refund from Starz if I forgot to cancel?
How do I know my Starz subscription is cancelled?
How long does it take for Starz to cancel?
What else should I know before I cancel my Starz subscription?
How do I raise a complaint to Starz?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
