Maybe you signed up for Max just to watch the new season of House of the Dragon and now you're done. It happens. Max, which launched in 2023 after merging HBO Max and Discovery+, is a huge streaming library, but it's not cheap if you're not using it. With plans from $9.99 to $20.99 a month, the cost adds up. This guide covers canceling on desktop, iOS, and Android. By canceling, you could save up to $252 a year. Let's get that money back in your pocket without the headache.
How to Cancel Max Subscription on Desktop
Canceling on a computer is usually the most direct way, but only if you signed up directly on the Max website. If you subscribed through another service like Roku or Hulu, you have to cancel there instead. It's a common trap.
1 Log In to Your Max Account
Go to Max.com and sign in. Simple enough.
2 Find Your Profile
Click your profile icon. It's usually in the top-right corner of the screen.
3 Go to Subscription Settings
From the dropdown menu, select Subscription. This is where they hide the important stuff.
4 Manage Your Subscription
You should see your current plan. Click on Manage Subscription. Honestly, this page took a second to load for me, so just be patient.
5 Cancel and Confirm
Finally, click Cancel Subscription and follow any final prompts. They might offer you a discount to stay. Just click through if you're sure you want to cancel.
How to Cancel Max Subscription on iOS
If you paid through your Apple account, you can't cancel in the Max app. It's a classic App Store rule. You have to go through your iPhone or iPad's settings. Weirdly, this is how it works for most streaming apps on iOS.
1 Open Your iPhone Settings
Go to the main Settings app on your device. The gray gear icon.
2 Tap Your Apple ID
Your name and picture are right at the top. Tap on it.
3 Find Your Subscriptions
Select the Subscriptions option from the list.
4 Select the Max Subscription
Find Max in your list of active subscriptions and tap on it. If you have a lot of subscriptions, you might have to scroll a bit.
5 Tap to Cancel
Hit the Cancel Subscription button at the bottom. You'll need to confirm, and then you're done. Your access will continue until the date shown on the screen.
How to Cancel Max Subscription on Android
Just like with Apple, if you subscribed via the Google Play Store, you have to cancel there. The Max app itself won't have the cancel button. It's a bit of a runaround, but it's the only way.
1 Open the Google Play Store
Find and open the Play Store app on your Android phone or tablet.
2 Go to Your Profile
Tap your profile icon in the top-right corner.
3 Open Payments & Subscriptions
From the menu, select Payments & subscriptions.
4 Select Subscriptions
Tap on the Subscriptions option to see all your active ones.
5 Find and Cancel Max
Locate Max in the list, tap it, and then select Cancel subscription. Follow the on-screen instructions to finish the process.
Cancel Max Subscription with Live Chat
Max sometimes offers a live chat through its Help Center. Look for a 'Contact Us' or chat bubble icon. Be prepared to wait, though. One user on Reddit mentioned, 'The chat bot made me answer five questions before I could even ask to speak to a human.' Response times can vary.
Max won't delete your watch history or profile, so you can pick up where you left off if you come back. But don't expect a refund. If you cancel a day after your bill is due, you've paid for the whole month. Annoying, right? Also, there's no 'pause' button. You're either subscribed or you're not.
Max Plans and Pricing 2025
| Plan | Monthly Price | Yearly Price | Details |
|---|---|---|---|
| With Ads | $9.99 | $99.99 | 2 concurrent streams, Full HD 1080p resolution, No offline downloads. |
| Ad-Free | $16.99 | $169.99 | 2 concurrent streams, Full HD 1080p resolution, 30 offline downloads. |
| Ultimate Ad-Free | $20.99 | $209.99 | 4 concurrent streams, 4K UHD, Dolby Atmos, & Dolby Vision, 100 offline downloads. |
Frequently Asked Questions about Max
Can I unsubscribe from Max anytime?
Can I get a refund from Max if I forgot to cancel?
How do I know my Max subscription is cancelled?
How long does it take for Max to cancel?
What else should I know before I cancel my Max subscription?
How do I raise a complaint to Max?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
