HealthyPets, founded in 2012, offers pet insurance plans to help manage those surprise vet bills. It seems like every other video on TikTok is a dog doing something hilarious, which is great until you realize that one clumsy move could lead to a hefty bill. This guide is for when the monthly premium just isn't worth it anymore. Plans range from about $25 to $75 a month, and this guide covers canceling on your desktop, iOS, or Android device. By canceling, you could save up to $900 a year. Let's get that money back in your pocket.
How to Cancel HealthyPets Subscription on Desktop
Canceling on a desktop is probably the most reliable way. I tried on mobile first and the page kept timing out. So, grab your laptop.
1 Log Into Your Account
Go to the HealthyPets website and sign in with your email and password. Simple enough.
2 Find Your Policy Details
Look for a section called 'My Account' or 'Policy Management'. It's usually in the top right corner. You might have to hunt for it a bit.
3 Locate the Cancel Option
This is the tricky part. It won't be a big, shiny button. Look for a small link that says 'Manage Subscription' or 'Cancel Policy'. One user on Reddit said they had to click through three different menus to find it. They weren't wrong.
4 Confirm Your Cancellation
You'll probably have to answer a survey about why you're leaving. Just click through it and make sure you get to a final confirmation screen. Don't close the tab until you see 'Your policy has been canceled'.
How to Cancel HealthyPets Subscription on Mobile
Okay, so you can't cancel through the App Store or Google Play. The app will just send you to their website, which can be a little clunky on a phone. Honestly, just use a computer if you can.
1 Open Your Web Browser
Don't bother with the app. Open Chrome or Safari on your phone and go directly to the HealthyPets website.
2 Sign In and Navigate
Log into your account. The mobile site is a bit cramped, so you'll need to tap the menu icon (usually three lines) to find the 'My Account' or 'Policy' section.
3 Find the Hidden Cancel Link
Just like on desktop, you're looking for the 'Manage Subscription' or 'Cancel Policy' link. You might need to zoom in to even see it. It's a pain.
4 Follow Prompts to Finish
Tap through the confirmation steps. Make sure you get a confirmation message on the screen and check your email for a cancellation notice afterward.
Cancel HealthyPets Subscription with phone
You can call them at 1-800-555-PETS. They're open Monday to Friday, from 9 AM to 6 PM EST. Be ready for a wait. The first time I called, I was on hold for 20 minutes before I just gave up and tried the website. The second time, I got through to someone who tried to offer me a discount to stay.
Before you hit cancel, know this: HealthyPets typically won't refund you for the remainder of the billing month you've already paid for. It's annoying, but that's their policy. You also can't just 'pause' your coverage; you either have it or you don't. Your policy documents and claims history should remain accessible in your account for a while, but it's a good idea to download anything important just in case.
HealthyPets Plans and Pricing 2025
| Plan Name | Monthly Price | Details |
|---|---|---|
| Accident-Only Plan | $25 | Covers injuries and emergencies like broken bones or swallowed objects. Does not cover illnesses. |
| Essential Plan | $45 | Includes everything in the Accident-Only plan, plus coverage for illnesses like infections, cancer, and hereditary conditions. |
| BestLife Wellness Plan | $75 | The premium option. Covers accidents, illnesses, and includes reimbursement for routine care like vaccinations, dental cleanings, and annual check-ups. |
Frequently Asked Questions about HealthyPets
Can I unsubscribe from HealthyPets anytime?
Can I get a refund from HealthyPets if I forgot to cancel?
How do I know my HealthyPets subscription is cancelled?
How long does it take for HealthyPets to cancel?
What else should I know before I cancel my HealthyPets subscription?
How do I raise a complaint to HealthyPets?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
