9 Best Do Not Pay Alternatives in 2025 to Manage Your Money

Why Switch from Do Not Pay?

Do Not Pay (DNP) launched in 2015, branding itself as "the world's first robot lawyer." It was designed to help regular people fight the system, from appealing parking tickets to canceling subscriptions. But as the app has grown, so have user frustrations. Now the app claims to get you refunds on flight tickets and hotel bookings, cancel free trials, sue people, apply for asylum or homeless housing, seek claims from Equifax during the aftermath of its security breach, and obtain U.S. visas and green cards - all at the press of a button. Give me a break! If it sounds complicated, believe me, it is. If you're looking for other options than Do Not Pay, you're not the only one.

While the idea seemed solid, subscribers seem to have many issues with both the app and the company behind it. As of November, 2025 on the Better Business Bureau (BBB) website, Do Not Pay users users have filed numerous complaints about being charged money due by the app for nothing accomplished and being unable to cancel the subscription or get a refund. For most, it sounds like the service promised and the results delivered are not matching up, not even close. And it's not just BBB littered with poor feedback, their Trustpilot score sits at a troubling 2.0 out of 5 stars from nearly 400 people (September, 2025).

Key problems people run into include:

• Questionable Success Rates: Many of the automated tasks, like fighting fees or getting refunds, don't always work, leaving users back at square one. Do it yourself or give up.
• Money Taken Out of Account: Users report having money taken from their account without actually knowing about it.
• Fees are Sketchy: App stores say free with in-app purchase. Articles say $36 for 3 months. Complaints vary from $36 a month to $36 every other month. So what is it?
• Not Working Features: Some people have said their "Burner Phone" and "Virtual Cards" did not work and they were unable to get any help or refund.

Our list of Do Not Pay alternatives goes beyond just being a "robot lawyer." We're looking at apps that actually are proven to solve real-world financial headaches, whether that's through AI, human help, or clever tools. Some directly replace Do Not Pay, and some complement it, although why would you keep it if it doesn't work for you?

What Features to Look for in a Do Not Pay Alternative

If you're searching for apps to replace Do Not Pay, don't just look for a slick interface. You need a tool that delivers real results. Forget the hype and focus on what actually gets the job done. In fact, read all the negative reviews, and ask yourself if you can live with that outcome.

Here’s what we think really matters:

• AI assistant to make calls for you: Automates a universally hated and avoided task.
• Avoid hold music and frustrating phone calls: Reclaim your time and sanity. That's important, right?
• Handles everything from airlines to medical bills: A single tool for all life admin.
• Only pay when your issue gets resolved: No upfront fees for no guarantee.

Best 9 Alternative Options to Do Not Pay

Here’s a quick rundown of the top nine alternatives to the Do Not Pay app. Each one excels in a different area, so there’s likely a good fit for you here.

• Pine AI: Your personal AI agent that makes calls, submits forms and fights for you.
• Go Legal AI: AI-powered tools for legal document creation.
• Courtroom5: Helps you represent yourself in court cases.
• Rocket Lawyer: On-demand legal documents and attorney advice.
• Wordsmith: AI for drafting professional letters and emails.
• Hiatus: Tracks bills and negotiates to lower them.
• GetHuman: Shows you how to bypass phone menus.
• Privacy: Masks your real debit card info online.
• Billshark: Human negotiators to lower your monthly bills.

Quick Comparison: Top 9 App Alternatives to Do Not Pay (2025)

Detailed App Breakdowns

Pine AI

Pine AI soft launched in late 2024 to tackle the one thing everyone hates: spending hours on the phone with customer service and getting hung up on or having no result. It’s for anyone who is sick of hold music and wants an AI agent to handle the frustrating calls to cancel a service or subscription, dispute a charge, or lower a bill. AI doesn't lose its temper or sanity, and effectively gives you back yours. The core idea is that your time is more valuable than sitting on hold to argue about a $10 overcharge, but you still deserve that money back, right? The tool has been tested thoroughly for service from getting a refund from an airline to cancelling an old gym membership, and the fact that an AI could navigate a phone tree and talk to a real person as you is one of it's core features. This app's function of actually making phone calls is definitely different from most players on the market, which usually just send an email or use a chatbot.

"Yes, we included Pine AI first, no surprise. This is our blog, so of course we're going to mention our own app. We help people with the single most avoided part of managing your money: actually dealing with companies. The Pine AI assistant makes the phone calls you dread, sits on hold so you don’t have to, and handles the entire process from start to finish. It's built to actually solve the problem, not just help you solve it yourself."

Best for: Automatically handling annoying customer service calls for you.

Key Features:

• AI agent makes phone calls on your behalf.
• Handles subscription cancellations and bill negotiations and more.
• Can file complaints and follow up on complex issues.

Pros:

• Saves you a massive amount of time and frustration - and basically, your sanity.
• It does the whole task, not just part of it - start to finish.
• Pay-per-task means you only pay for successful results.

Cons:

• It's a newer service, so it's still building its track record.
• Currently only available for iOS and web.

Pricing: Pay-per-task model where Pine AI takes a percentage of savings for successful negotiations. Source: Pine AI as of November, 2025.

Who it’s for: Anyone who values their time over everything and would rather outsource tedious life-admin tasks.

Go Legal AI

Launched in 2023 from the UK, Go Legal AI is aimed at anyone who needs to draft or analyze legal documents without paying hefty attorney fees as well as paralegals and lawyers. It solves the pain point of legal research and document creation being incredibly challenging and time-consuming. While it's not a lawyer, it's a powerful assistant that can help you understand and create contracts, motions, and other legal paperwork. The platform has been recognized in several legal tech blogs for its advanced document analysis capabilities. Still, its interface can be a bit clunky, and if you don't have some basic legal knowledge, you might feel a little lost navigating all the different features and templates.

Best for: AI-powered assistance for drafting and analyzing legal documents.

Key Features:

• AI-powered legal research and case law analysis.
• Drafts legal arguments and documents.
• Analyzes uploaded contracts and legal filings for key information.
• It's a hybrid model, which combines AI efficiency with access to human expertise.

Pros:

• Much cheaper than hiring a lawyer for simple drafting tasks.
• Speeds up legal research significantly.
• Useful for business owners, legal professionals and individuals needing assistance with legal research.

Cons:

• It is not a substitute for actual legal advice from a human lawyer.
• The user interface can feel intimidating for beginners.
• Primarily web-based, so no mobile app - nothing "on the go."

Pricing: Try for free available. With plans starting at £29 per month (as it is an app based out of the UK), which is about $38 USD. Source: Go Legal AI as of November, 2025.

Who it’s for: Individuals and small business owners who need to draft a simple contract or the paralegal looking to speed up their workflow.

Courtroom5

Courtroom5 was founded in 2017 by two pro se litigants (people representing themselves in court without an attorney) who learned how to navigate the court system the hard way. This platform is for people representing themselves in a civil lawsuit (pro se litigants) who are overwhelmed by the procedures and paperwork. It provides tools to manage your case, from organizing evidence to learning legal procedures. It’s not an AI lawyer; it's more like an educational platform. A major benefit is the community forum where you can connect with others in similar situations, which can be a huge relief when you're feeling isolated by the legal process. The learning curve can be steep. Managing your own legal case is challenging and this can help.

Best for: Helping you manage your own civil lawsuit without a lawyer.

Key Features:

• Step-by-step case management and litigation tutorials.
• Document templates for motions, discovery, and filings and how to file them.
• Community forums to connect with other people representing themselves in civil cases.

Pros:

• Empowers you to handle your own legal case.
• The community aspect provides valuable support, connecting people doing the same thing.
• Structured guidance to avoid common procedural mistakes, making the process smoother and more timely.

Cons:

• Requires a significant time investment to learn and use effectively.
• The cost can be high for someone already facing financial strain, if you want "All In.".
• It’s focused on civil litigation, so it won’t help with other legal issues.

Pricing: Membership starts at $15 per month with a Pay As You Go plan, going all the way up to $249 monthly with the "All In" package. Source: Courtroom5 as of November, 2025.

Who it’s for: The determined individual who is representing themselves in a civil case and needs guidance to manage the process.

Rocket Lawyer

Around since 2008, Rocket Lawyer is one of the oldest and most established players in the online legal services game. It’s designed primarily to provide documents for individuals and small businesses who need occasional legal help. Common examples are creating a will, starting an LLC, or having a contract reviewed. It solves the problem of high, unpredictable legal fees. Instead of hiring a lawyer by the hour, you pay an annual subscription (can be paid quarterly) for access to a library of legal documents and on-call human attorneys for quick questions - although what legal questions are ever quick? Weirdly, while their document library is massive, finding the exact one you need can sometimes be a frustrating search through slightly different templates. It can be challenging to know which one you actually need.

Best for: Affordable access to legal documents and minor attorney advice.

Key Features:

• Large library of customizable legal documents.
• "Ask a Lawyer" feature for quick legal questions.
• Discounted rates for hiring an attorney from their network.

Pros:

• Comprehensive and well-established service.
• Predictable annual/quarterly cost is great for budgeting.
• Central location for both personal and business legal document needs.

Cons:

• The quality of attorney advice can vary.
• It's easy to sign up for a free trial and forget to cancel.
• Not a good fit for complex, ongoing legal battles.
• Web based only so no "on the go" use.

Pricing: For the first 7 days - $0. Then $239.88 (billed annually or pay in 4). Source: Rocket Lawyer as of November, 2025.

Who it’s for: The entrepreneur starting their first business, someone in real estate looking for lease, eviction or other agreements, or a parent who needs to create a will or power of attorney documents. Basically, it's for legal docs and maybe a little advice.

Wordsmith

Wordsmith is a newer AI writing tool that focuses specifically on helping legal instantly service other teams with contract reviews, template drafts and policy guidance when and where they need it. It's a powerful tool built for lawyers. Translate entire documents, analyze email threads, summarize and draft documents, convert file formats. It's a great tool for a single starting attorney or a team.

Best for: Using AI to draft or review any legal document.

Key Features:

• Handle document redaction, conversion, translation, and analysis with intelligent automation.
• Draft new documents from a library of template
• Review and redline received documents for risk

Pros:

• Extensive services for both individual attorney or a team.
• Saves time on drafting contracts or other legal documents.
• Recently secured a Series A funding (so in theory should be doing well).

Cons:

• Quite steep pricing to start off with at $450 USD per user/month for individuals
• It's a drafting and reviewing aid, not a file it for you and follow up service.

Pricing: Two plans, $450 per user/month with a Custom Enterprise plan. Teams are custom pricing. Source: Wordsmith as of September, 2025.

Who it’s for: Basically, lawyers. Or someone who wants to draft all their own legal docs for a situation or have docs reviewed for risk.

Haitus

Hiatus launched in 2016 to tackle forgotten subscriptions and help users get a handle on their recurring bills. The app automatically scans your accounts to find all your subscriptions and then helps you cancel the ones you don't want or negotiate a better rate. Its main draw is the bill negotiation feature, where their team will try to get you a better rate on things like your internet or cell phone bill. A 2024 report by C+R Research three-quarters (74%) of consumers said, honestly, most people forget about their recurring monthly subscription service charges, which is exactly the problem Hiatus tries to solve. The sign-up flow wasn’t the most intuitive, at times it was quite frustrating to get through the multiple steps.

Best for: Finding and helping you cancel forgotten subscriptions, or subscriptions you realize you pay for and don't actually use.

Key Features:

• Automated subscription tracking.
• Bill negotiation service for recurring bills.
• Alerts for upcoming payment dates.

Pros:

• The automated tracking can uncover subscriptions you forgot, well, because none of us ever do that!
• Negotiation service can lead to real savings for things you want to keep but feel you are overpaying.
• Set-it-and-forget-it monitoring.

Cons:

• The negotiation feature is only available on the paid premium plan - of course.
• Some users report issues with linking certain bank accounts.
• The savings aren't guaranteed, just attempted.
• Free version only allows you to track subscriptions - you have to pay to get help solving problems.
• Paid version additionally takes 50% of your savings if they negotiate it.

Pricing: A free version is available for basic tracking; Premium features require a subscription, prices vary monthly and yearly from $10-48 USD. Source: Hiatus Website as of November, 2025.

Who it’s for: The person who signs up for free trials and then forgets or can't figure out how to cancel them after trial period as well as those who want to pay to negotiate a discount or refund, knowing they are also giving half to the app.

GetHuman

Although it didn't formally become a company until 2013, GetHuman has been around since 2006 as a free web directory focused on one simple, universal pain: navigating automated customer service phone menus. It’s not an app that does the whole thing for you, but rather a tool that tells you the fastest way to do it. The mobile app will wait on hold for you and text you when a customer service agent picks up. You tell it a company, and GetHuman provides the best phone number, the sequence of numbers to press to reach a human, and the current estimated wait time. It’s dead simple. The only AI is their use of Google Gemini to find the information you need for you as it knows all the right questions. There is no account linking, just a database of shortcuts. While it doesn't solve your problem for you, it gets you to the person who can, which is often half the battle.

Best for: Finding the fastest way to talk to an actual human at any company.

Key Features:

• Database of direct phone numbers and menu shortcuts.
• Real-time estimates for hold times and sitting on hold for you.
• Option to have them text or call you back when an agent is available.

Pros:

• Completely free to use.
• Incredibly simple and effective at what it does.
• Saves a ton of time you'd otherwise spend listening to robots.

Cons:

• The information can sometimes be outdated.
• According to Trust Pilot (as of Nov, 2025) many users talk about their time being wasted not saved - so be cautious!
• The mobile app only has a 2.1 rating from 114 users in the App Store. If it's not more popular...well...

Pricing: Free. Source: GetHuman as of November, 2025.

Who it’s for: Anyone who is looking to save time with customer support using tips, shortcuts and some assistance navigating the system.

Privacy

Founded in 2014, Privacy offers a clever solution to protect your financial information online and control your subscriptions. It lets you create virtual debit cards that are locked to a single merchant or can be used just once. This is a brilliant way to manage free trials—just use a single-use card, and you'll never get an unwanted charge. It also protects you from data breaches, because if a merchant gets hacked, the thieves only get a useless virtual card number, not your real bank info. The setup takes a few minutes, but once you have it integrated with your browser, using it becomes second nature and provides some serious peace of mind.

Best for: Protecting your real bank details with virtual payment cards.

Key Features:

• Create merchant-locked and single-use virtual cards.
• Set spending limits on any card.
• Pause or close cards at any time with one click.

Pros:

• Massively improves your online security.
• Makes it impossible to be overcharged by shady subscription services.
• The personal plan is free to use.
• Has 4.5 rating on App Store.

Cons:

• It only works with checking accounts, not credit cards.
• There are limits on how much you can spend per day and month on the free plan.
• Requires you to trust an unknown company with your banking login.

Pricing: The Personal plan is free. Plus, Pro, Premium ($5, $10, $25 USD per month) and Team plans with higher limits are available that get you thinks like budget tracking, 1% cashback for a certain spend or no foreign transaction fees. Source: Privacy as of September, 2025.

Who it’s for: The security-conscious online shopper who is tired of their card details being stolen in yet another data breach.

Billshark

Billshark is a bill negotiation product powered by a fintech company called ApexEdge. You may have even seen its tools integrated into other major financial platforms like NerdWallet or Intuit. The service uses a team of human experts, yep humans, to negotiate your bills. You submit your cable, internet, cell phone, and other recurring bills, and their negotiators call the providers on your behalf to try and get you a lower rate. You only pay if they succeed. The human element is their key differentiator; they claim their "expert" negotiators know all the tricks to get the best deals. This is a great service for people who want the savings but hate negotiating, though Billshark's standard fee is 40% of your total savings, which can be a hefty sum to pay.

Best for: Having a human other than yourself negotiate your bills for you.

Key Features:

• Negotiation for a wide range of bills (internet, cable, mobile, etc.).
• Also offers a subscription cancellation service.
• Pay-for-performance model.

Pros:

• No upfront cost; you only pay if they save you money.
• Their humans may get better deals than you could on your own, simply because they've been negotiating longer.

Cons:

• Their fee is 40% of the savings they find for you.
• If they save on a recurring bill, you are billed for 40% of the savings up front for 12 or 24 month period.
• If Billshark can negotiate savings for you, you can't refuse or deny the offer.
• Savings are not guaranteed, and sometimes they can't lower your bills.

Pricing: The fee is 40% of the total savings achieved over a 12 or 24-month period, billed once the savings is confirmed. Source: Billshark as of November, 2025.

Who it’s for: The person who knows they are overpaying for a recurring bill but would rather do anything else than haggle with a retention specialist.

How Pine AI could be the alternative solution for Do Not Pay

Look, here's the skinny. Do Not Pay was a great idea, but we're finding sometimes the execution just isn't there. If you're more focused on a solution that delivers, Pine AI is a solid alternative.

It’s built to do the actual work not waste your time. Instead of just sending a form letter into the void, Pine AI has an AI agent that actually calls the company, navigates the phone tree, and talks to a real person. It's designed to take the job from start to finish. Imagine avoiding another yearly call with your internet provider to dispute a fee, and doing something better with your time. Research from Zendesk (October, 2025) suggests that 3 in 4 consumers will spend more with businesses that provide a good customer experience, which shows how much we all hate dealing with bad service. Pine AI just lets you step out of out of the equation. It's about getting someone, or something (Pine AI), to fight in your corner every single time.

Methodology: How We Selected the Best Alternatives to Do Not Pay

The list may look random, but it isn't. To find the best apps that exist currently in 2025, our team evaluated over 10 popular financial and legal tech apps based on four key criteria, specifically looking at them as replacements for Do Not Pay:

• Effectiveness & User Success: Does the app actually resolve the bureaucratic headaches it claims to, like getting refunds, providing the documents they claim or fighting fees? We looked at user reviews and real-world outcomes, not just marketing claims. The goal was to see if people actually benefited more than they would have with DNP.
• Ease of Use: How quickly can a frustrated, non-technical user get from problem to solution? We prioritized apps that don't require a law degree to navigate, offering a more straightforward path to resolution than DNP's sometimes confusing interface.
• Security & Trust: Does the app use bank-level encryption and have a transparent privacy policy? Handing over personal data to fight a bill requires trust, so we looked for clear security practices.
• Value for Cost: Is the price justified by the results? We compared the cost against the potential savings or the value of the time saved. An app is only a good value if it works consistently, unlike some of the hit-or-miss results reported with DNP.

Frequently Asked Questions about Do Not Pay

What key features are there in the Do Not Pay app that other brands don’t have? DNP's main attraction is its incredibly broad range of automated tasks, from suing in small claims court to getting DMV appointments. Most alternatives specialize in one or two areas, like bill negotiation or legal docs.

What is the success rate of Do Not Pay? This is difficult to verify independently. The company claims millions of users with high success rates, but user reviews on platforms like BBB and Trustpilot suggest that the actual successful results are inconsistent and sometimes not at all.

What apps to use to replace Do Not Pay? For start to finish AI-powered task completion, use Pine AI. For legal documents, try Rocket Lawyer or Wordsmith. For fighting unfair bills, consider Hiatus or Billshark - but we think Pine AI will likely save you more money.

What apps would complement the Do Not Pay app? The Privacy app is a great complement, as you can use its virtual cards to sign up for services DNP might help you cancel later, preventing unwanted charges from the start. GetHuman is also useful for when DNP fails and you have to make the call yourself.

Are there any security concerns I should be aware of with Do Not Pay? Like any app that handles personal information - especially your banking info, there's a risk. Users have reported concerns about how their data is used and have had issues with revoking access after canceling their subscriptions. Always read the privacy policy and terms of use.

Has Do Not Pay faced any legal challenges? Yes, Do Not Pay has faced lawsuits, including one filed in California in 2023 alleging that it was practicing law without a license and misleading consumers about its services and the capabilities of its "robot lawyer." FTC also announced and then approved an order against DoNotPay for making deceptive claims about its “robot-lawyer” / AI legal service. The FTC found DoNotPay had not tested whether its service was equivalent to a human lawyer or retained attorneys to verify the accuracy of its law-related outputs. The order requires DoNotPay to pay $193,000 in monetary relief.

Disclaimer about this blog post - Best Do Not Pay Alternative Apps in the US (2025)

Disclaimer about this blog post: This article was last updated on November 16, 2025. We do our best to keep our content accurate and fresh, but the digital world moves fast. Information, especially details like pricing and app features, is often sourced from third-party sites and may change without notice.

Sources & References

• Better Business Bureau - Do Not Pay Consumer Complaints - https://www.bbb.org/donotpay/complaints
• Trust Pilot - DoNotPay Information - https://www.trustpilot.com/review/donotpay.com
• Pine AI - Pricing information - https://www.19pine.ai/
• Go Legal AI - Pricing information - https://go-legal.ai/
• Courtroom5 - Pricing information - https://courtroom5.com/pricing/
• Rocket Lawyer - Pricing information - https://www.rocketlawyer.com/pricing
• Wordsmith - Pricing information - https://www.wordsmith.ai/pricing
• Hiatus - Pricing information - https://apps.apple.com/us/app/hiatus-subscriptions-bills/id977040079
• GetHuman - Trust Pilot - https://www.trustpilot.com/review/www.gethuman.com
• GetHuman - Pricing information - https://gethuman.com/
• Privacy.com - Pricing information - https://www.privacy.com/pricing
• Billshark - Pricing information - https://www.bills.com/reviews/pay-bills/billshark
• U.S. News & World Report - Customer Service Survey (2024)- https://www.zendesk.co.uk/blog/customer-service-statistics/
• C+R Research - Subscription Service Statistics and Costs (2024) - https://www.crresearch.com/blog/subscription-service-statistics-and-costs/
• Zendesk - 92 customer service statistics you need to know in 2025 - https://www.crresearch.com/blog/subscription-service-statistics-and-costs/