Glo Cancellation Help

Yes. When you cancel your Glo subscription, auto‑renew is turned off for the next billing cycle, but you keep full access until your current billing period ends. On Glo.com billing, you can see this date on your Subscription or Payment page; for Apple, Google Play, Roku, or Amazon billing, the renewal date is shown in that platform’s subscription settings, and access continues until then.

Not for website‑billed subscriptions. Glo’s cancellation instructions specify that, if you registered on Glo.com, you must log in through a web browser and use the Subscription or Payment pages to cancel; the app alone cannot complete this process. If your subscription was purchased through Apple or Google Play, you cancel from your device’s Apple ID or Google Play subscription list, not from within the Glo app interface.

If you cancel your subscription but do not delete your Glo account, your account settings, saved and completed classes, collections, notes, and followed teachers are retained. After your paid period ends you can still log in, view 2‑minute previews, and, if you later re‑subscribe, pick up where you left off using the same practice history and preferences.

Glo does not advertise a pause option for subscriptions billed directly through Glo.com—those are either active or canceled, with access continuing until the end of the current billing period. For subscriptions billed via Google Play, Glo links to Google’s own “Cancel, pause, or change a subscription” help resource, so any pause options are controlled entirely by Google Play and must be managed there.

Glo advises checking how you originally signed up and where your subscription is managed. If you created your membership and entered payment on Glo.com, your subscription is billed directly by Glo and appears in your Glo.com Subscription or Payment settings. If you subscribed through Apple, Google Play, Roku, or Amazon, the subscription appears in that platform’s subscription list and must be canceled and refunded, if eligible, under that platform’s rules.

No. Glo is clear that deleting the Glo app or even deleting your Glo account does not automatically cancel an active subscription. You must first cancel your subscription either on Glo.com or through the applicable app store or platform, depending on how you subscribed. Only after the subscription is canceled should you request account deletion if you want your Glo data removed.

In most cases, no. Glo’s refund policy explains that subscription payments are non‑refundable and that it does not provide refunds for partial subscription periods or unused services, so forgetting to cancel before renewal normally does not qualify. Glo may make rare discretionary exceptions, while subscriptions billed by Apple, Google, Amazon, or Roku are subject to those platforms’ separate refund policies.

First, confirm that you completed the full cancellation flow and received Glo’s confirmation email or can see a canceled status in your Apple, Google Play, Roku, or Amazon subscription list. Then compare the billing date shown there with the charge date on your statement. If the charge seems incorrect and the subscription shows as canceled, contact Glo for Glo.com billing or the relevant platform for third‑party billing and report the suspected billing error promptly.