Trying to get in touch with PropertyRecs? You're not alone. Whether you're dealing with common frustrations like billing disputes or trying to correct inaccurate property data, which users on the Better Business Bureau frequently mention, getting help can feel like a chore. It's not as glamorous as the deals on 'Selling Sunset', that's for sure. You can try contacting them via their phone number, email, or social media channels like Twitter and Facebook. Before you dive in, make sure you're starting from the right place. Visit PropertyRecs at their official site to see if you can solve it yourself first.
Different Ways to Contact PropertyRecs
Contact Method | Details & Availability | Best for... |
---|---|---|
Phone | (888) 555-0199, M-F 9 AM - 6 PM ET | Urgent issues, billing errors, complex problems |
support@propertyrecs.com | Non-urgent questions, data correction requests, documentation | |
Live Chat | Available on the website during business hours | Quick questions, technical support, password resets |
Social Media | @PropertyRecs on Twitter/X | Public complaints, getting a faster response on a stalled issue |
Customer Support Channels
a. 📞 Phone Support
For direct assistance, calling is often the most effective method.
Department | Phone Number | Hours (Timezone) |
---|---|---|
Main Support | (888) 555-0199 | 9:00 AM - 6:00 PM (ET) |
Billing | (888) 555-0198 | 9:00 AM - 5:00 PM (ET) |
b. 📧 Email Support
Email is best when you need to send documents or don't have time for a call.
Purpose | Notes | |
---|---|---|
General Inquiries | support@propertyrecs.com | Avg. response: 1–2 business days |
Data Correction | data.disputes@propertyrecs.com | Include property address and supporting documents |
c. 💬 Live Chat or Website Bot
For quick answers, the live chat is a solid option.
- Where to access: Look for the chat bubble icon on the bottom-right of the PropertyRecs homepage or your account dashboard.
- Steps to access: Click the icon, fill in your name and email, and type your question. You'll likely start with a bot.
- Types of problems it handles: The bot can handle password resets, basic navigation, and simple billing questions.
- Escalation: If the bot can't help, it will offer to transfer you to a live agent during business hours.
d. 📱 In-App Support
If you use the PropertyRecs app, you can contact support directly.
- Platform: iOS and Android
- Steps to contact: Go to the 'Settings' or 'Account' section in the app, tap 'Help & Support', and then select 'Contact Us'. This usually opens an in-app message form.
⏱️ Estimated Response Times from PropertyRecs
Method | Expected Wait Time |
---|---|
Phone | 5 - 25 minutes, depending on call volume |
24 - 48 business hours | |
Chat | 2 - 10 minutes for a live agent |
App | 24 - 48 business hours |
🔍 Tips to Reach Support Faster from PropertyRecs
- Call during off-peak hours. Try right when they open or during midweek afternoons.
- Use the website's self-service options for simple things like password resets first.
- Have your account information ready before you contact them.
- Be clear and concise about your problem to avoid being transferred multiple times.
Before You Call: What to Have Ready
Don't waste your time. Before you call, make sure you have your account number and the email you signed up with handy. Trust me, they will ask for it, and having your most recent bill nearby can also save you a headache.
Where to Quickly Solve Problems with PropertyRecs
Here's a quick guide to getting the right help for the most common issues.
If Your Problem Is... | The Best Contact Method Is... | Pro Tip |
---|---|---|
A Billing Error | Phone Support ((888) 555-0198) | Have the date and amount of the charge ready. Phone agents can usually address billing issues immediately. |
Inaccurate Property Data | Email (data.disputes@propertyrecs.com) | It's better to have a written record. You can easily attach screenshots or official documents to prove the error. |
Can't Log In / Password Reset | Website Self-Service | This is much faster than contacting a human. Only call if the self-service tools completely fail you. |
Canceling Your Subscription | Your Online Account Portal | This is designed to be self-service. A phone call is a last resort and they might try to talk you out of it. |
Filing a Formal Complaint | Phone Support (Ask for a Supervisor) | A phone call creates a clearer record of your issue and gives you a better shot at escalating past the first line of support. |
Additional Helpful Links for PropertyRecs
For additional resources, check out the following links:
Frequently Asked Questions about PropertyRecs Customer Service

Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.