Why use Pine AI instead of doing it myself?

You can absolutely do it yourself. But you know the drill. You'll spend 45 minutes on hold with an airline just to get transferred three times, all while their hold music drills into your skull, and then you still have to fill out some complex online form. It's a massive hassle. With Pine, you just tell us the problem once. We handle all the calls, the forms, and the endless follow-ups. You just get the result.

What travel issues can Pine help with?

We aren't a travel agency, we don't sell tickets. We're a problem-solving service for the issues that happen after you book. Think: compensation claims for a 5-hour delay in London (hello, EU 261), fighting for a refund on a "non-refundable" hotel room, tracking down lost baggage, or disputing that random $50 "resort fee" on your bill. If you're owed money or time, we go get it.

How does Pine charge?

This is simple. For most compensation and refund claims, we work on a success-based fee. Meaning, we only get paid a small cut if we actually recover money for you. If we don't win your claim, you don't pay. Zero risk. For any other tasks, we'll show you a clear flat fee right upfront. No surprises.

How long does a task take?

It really depends on the case. Simple refund disputes can resolve in just 2 to 7 business days. More complex compensation claims—especially for baggage or flight delays—can take 3 to 14 business days. Honestly, it just depends on how fast the airline's bureaucracy moves. We start immediately, and you can track our progress the whole time.

How will I know my task is actually done?

No guessing. You get a final completion receipt with all the critical details in one place: Confirmation numbers, Refund amounts, Any compensation we secured. You can also watch the live status in your Pine timeline, so you're never wondering what's going on.

Is my data and passport info safe with Pine?

Yes. We only collect the absolute bare minimum needed for a specific task. Think: your booking reference and frequent flyer number, but not your passport for a simple refund claim. We use that info only for that task, and then it's removed. Everything is encrypted, and you control what we have.

出行协助

用 Pine 快速解决旅行问题

航班延误、行李丢失、酒店纠纷。告诉 Pine 发生了什么，我们会代你处理电话、表单与跟进。

立即获取旅行帮助

选择投诉/退款示例

选择一个场景查看 Pine 如何帮你

我们已协助处理的旅行服务商

加入 53,726+ 位节省时间与金钱的用户

平均节省 270 分钟

协商成功率 93%

用户每年可节省数千美元

Pine 能替你处理哪些旅行事务？

Flight Delay Compensation

$600+ Claimed. Time to Completion: 24 - 72 Hours

Baggage Fees Handled

$35-60 Paid. Time to Completion: Under 1 Hour

SkyMiles Points Booking

Flight Secured. Time to Completion: Under 24 Hours

Account Birthdate Fixed

$75 Change Fee Avoided. Time to Completion: 24 - 48 Hours

Flight Delay Compensation

$600+ Claimed. Time to Completion: 24 - 72 Hours

Baggage Fees Handled

$35-60 Paid. Time to Completion: Under 1 Hour

SkyMiles Points Booking

Flight Secured. Time to Completion: Under 24 Hours

Account Birthdate Fixed

$75 Change Fee Avoided. Time to Completion: 24 - 48 Hours

Flight Delay Compensation

$600+ Claimed. Time to Completion: 24 - 72 Hours

Baggage Fees Handled

$35-60 Paid. Time to Completion: Under 1 Hour

SkyMiles Points Booking

Flight Secured. Time to Completion: Under 24 Hours

Account Birthdate Fixed

$75 Change Fee Avoided. Time to Completion: 24 - 48 Hours

Passenger Name Correction

Ticket Updated. Time to Completion: 24 - 48 Hours

Honors Number Added

Points Secured. Time to Completion: Under 1 Hour

Flight Pricing Researched

Best Fare Found. Time to Completion: Under 2 Hours

Bag Drop Hours Confirmed

Trip Prep Done. Time to Completion: Under 2 Hours

Passenger Name Correction

Ticket Updated. Time to Completion: 24 - 48 Hours

Honors Number Added

Points Secured. Time to Completion: Under 1 Hour

Flight Pricing Researched

Best Fare Found. Time to Completion: Under 2 Hours

Bag Drop Hours Confirmed

Trip Prep Done. Time to Completion: Under 2 Hours

Passenger Name Correction

Ticket Updated. Time to Completion: 24 - 48 Hours

Honors Number Added

Points Secured. Time to Completion: Under 1 Hour

Flight Pricing Researched

Best Fare Found. Time to Completion: Under 2 Hours

Bag Drop Hours Confirmed

Trip Prep Done. Time to Completion: Under 2 Hours

查看 Pine 是否能帮你

工作流程

一站式协商平台，帮你维护权益并与企业高效沟通

1 告诉我们你的需求

通过在线聊天免费开始

直接聊天说明情况
上传账单或连接账号

2 核对关键细节

确认协商所需信息

3 AI 代你与企业协商

把沟通交给我们，节省你的时间

4 获得结果并节省开支

我们会清晰反馈服务商处理结果与节省金额。

深受数千用户喜爱，
并且还在持续增长...

为什么信任 Pine？

“不成功，不收费。”

银行级安全

静态与传输均采用 128 位加密。

隐私优先

我们绝不出售你的数据。

结果可验证

协商成功率 93%。

我们已协助沟通的旅行服务商

Airlines and Aviation

了解更多

Travel and Hospitality

了解更多

常见问题

租车

如 Deliveroo、Doordash

银行服务

账户维护费等

电商

投诉与退款等

出行服务

投诉与退款等

订阅服务

取消与退款

公共事业

账单协商等

旅行住宿

投诉与退款等

外卖服务

投诉与退款等

通信服务

账单协商等

立即免费试用

Pine 开始吧！

我们相信你的个人想法与数据应当私密，并始终由你自己掌控。

免费试用

用 Pine 快速解决旅行问题

选择投诉/退款示例

我们已协助处理的旅行服务商

Pine 能替你处理哪些旅行事务？